Fifth Avenue Health Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews
Watch Fifth Avenue Health Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 5.0)
Bottom 25% in GA · Critically understaffed (RN) · Worst in RELIABLE HEALTH CARE MANAGEMENT chain · $8,512 in fines
What this means for your family
While this facility previously held a positive reputation for cleanliness and activities, recent reviews indicate a severe decline in the quality of care. We strongly advise families to look elsewhere, as current reports of patient neglect and facility infrastructure failures are deeply concerning.
Google Reviews
Google Reviews
14 reviews on Google“Fifth Avenue Health Care shows a stark decline in quality, transitioning from positive reports of attentive care and cleanliness in 2017 to severe allegations of neglect in recent years. Families currently report alarming issues including poor hygiene management, staff inattentiveness, and critical infrastructure failures like a lack of hot water. While early reviews praised the staff's dedication, recent feedback suggests a culture of unprofessionalism and inadequate patient care.”
Quality Themes
Tap a score for detailsStrengths
- Historically attentive and personable staff
- Clean, well-maintained facility environment
- Engaging daily activities for residents
- Effective rehab therapy services
Concerns
- Neglect of basic hygiene and patient care (mentioned by 2 reviewers)
- High staff turnover and unprofessional management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent challenges with staff turnover, what specific steps is management taking to ensure consistent, high-quality care for residents?
- 2I noticed some concerns regarding basic hygiene and personal care; could you walk me through your daily routine for ensuring residents' comfort and cleanliness?
- 3With your current staffing levels, how do you ensure that each resident receives the individualized attention they need throughout the day?
- 4I’ve read positive things about your rehab therapy and daily activities; how do you balance those engaging programs with the core medical needs of the residents?
- 5What is your protocol for communicating with families when there is a change in a resident’s health status or a medical emergency?
- 6How do you foster a stable and professional environment for your staff to help maintain the level of attentiveness that many residents appreciate?
Personalized based on this facility's data
Key Review Excerpts
“The staff here was very comforting and personable. You can tell that they really truly care for everyone”
“CLEANLINESS is one thing that drew us to this facility”
“CNAs on their phones, patients staying in soiled diapers for extended periods of time causing burns on their skin.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing issues with medication management, safety hazards, and daily care assistance in June 2024. The facility has ongoing problems with fire safety systems, electrical equipment, and food service across all three surveys, suggesting persistent operational challenges. While all deficiencies show correction dates, the repeated nature of safety and infrastructure violations across multiple years indicates systemic issues that families should carefully consider.
Aug 28, 2025Routine9
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 21, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 21, 2024Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nov 20, 2022Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Jun 21, 2024
$4,256
Fine
Jun 21, 2024
$4,256
Ownership & Operations
Who Operates This Facility
Fifth Avenue Health Care
for profit
Chain Affiliation
Reliable Health Care Management
7 facilities nationwide
Chain avg rating: 3.2/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Employee Stock Ownership Plan of Select Health Care INC Trust
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit reliablemgt.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Riverwood Senior Living
< 1 miAssisted Living · Rome, GA
Captech Pch Facility Test
< 1 miAssisted Living · Rome, GA
Fitz Personal Care LLC
< 1 miAssisted Living · Rome, GA
Etowah Landing
1.4 miNursing Home · Rome, GA
Brookdale Rome
2.1 miAssisted Living · Rome, GA
Amber Grace Community
2.1 miAssisted Living · Mount Berry, GA