Etowah Landing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 114 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (69%)
- High RN turnover (83%)
Bottom 25% in GA · Below recommended RN staffing · Above average staffing · $88,205 in fines · Very few deficiencies
What this means for your family
While Etowah Landing is frequently praised for its effective physical therapy and kind staff, the recent increase in reports regarding neglect and poor hygiene is a major red flag. If you are considering this facility, we strongly recommend conducting an unannounced visit to check the cleanliness of the rooms and asking specifically about the current staffing ratios on the ventilator and long-term care units.
Google Reviews
Google Reviews
114 reviews on Google“Etowah Landing receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation services for short-term recovery. However, there are recurring, serious allegations regarding neglect, poor hygiene, and slow response times, particularly concerning residents with complex medical needs or those on ventilators. Families should carefully weigh the positive reports of staff kindness against the critical concerns regarding facility cleanliness and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Kind, attentive nursing and CNA staff
- Helpful social services and administrative support
- Engaging activity programs
Concerns
- Neglect and poor hygiene (e.g., bedsores, odors, soiled linens) (mentioned by 7 reviewers)
- Slow response times to call lights or requests for assistance (mentioned by 5 reviewers)
- Understaffing, particularly on the ventilator unit (mentioned by 4 reviewers)
- Difficulty communicating with management or administrators (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 115 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you incorporate that kind of open communication into your daily interactions with families?
- 2Given the importance of hygiene and comfort, what is your specific process for monitoring room cleanliness and ensuring linens are changed promptly?
- 3Could you walk me through how your team manages call light response times, especially during shift changes or busier times of the day?
- 4I see your therapy programs are highly regarded; how do you balance those services with the daily nursing care needs of residents?
- 5What protocols do you have in place to ensure consistent staffing levels, particularly for residents who require more specialized medical oversight?
- 6What does a typical day look like for residents who want to participate in your activity programs, and how do you encourage those who might be more hesitant to join in?
Personalized based on this facility's data
Key Review Excerpts
“My husband is a resident here on the vent unit and we couldn’t be more pleased with the care and treatment he receives from the staff and administration. They treat you like family and make sure all your needs are met.”
“My father was a non-verbal quadriplegic at Etowah Landing for less than a month, and the neglect was unbelievable. He developed a massive bedsore that sent him into septic shock.”
“The physical therapy staff has been so nice and wonderful to work with and are very helpful. The nurses and cnas are very kind and helpful. I would recommend this facility to anyone who needs therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Etowah Landing shows significant safety concerns with recurring fire safety and medication management issues across three surveys, though all deficiencies have correction dates. A family complaint triggered one inspection regarding resident rights and documentation. Fire safety problems appear most frequently, including issues with sprinkler systems, smoke barriers, and emergency exits that persist across multiple years, alongside repeated medication errors and care planning deficiencies.
Jun 12, 2025Routine8
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 12, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Feb 12, 2024Routine16
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Keep all essential equipment working safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 5, 2023Routine8
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Feb 12, 2024
$88,205
Payment Denial
Feb 12, 2024
35-day denial
Ownership & Operations
Who Operates This Facility
Etowah Landing
for profit
Ownership & Management
Owners
Georgia Pyramid Venture LLC
Owner · Organization
Fischman, Arnold
Owner (parent company)
Fischman, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
114 reviews from families & visitors
Official Website
Visit etowahlanding.com
Medicare data downloads
Original nursing home datasets
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