Fenton South
Families consistently rate this highly — reviewers highlight helpful staff members. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
While previous ratings have been consistently high, a recent and serious allegation regarding a lack of respect for resident privacy and appropriate clothing should be investigated. Families should ask management specifically about their protocols for ensuring resident dignity and proper supervision in public settings.
Google Reviews
Google Reviews
7 reviews on Google“Reviewers generally provide high ratings, but there is a lack of detailed information regarding the quality of care or amenities. One critical observation was made regarding a lack of dignity and privacy in how a resident's attire was managed by caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Helpful staff members
- Consistent high ratings
Concerns
- Lack of regard for resident privacy and dignity regarding attire
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 10 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2We've noticed how much people appreciate your helpful staff; how do you train your team to support residents' independence while still providing care?
- 3How does the staff approach maintaining a resident's privacy and personal dignity, especially during dressing or personal care routines?
- 4What kind of daily activities or social outings do you organize to help the residents stay connected with each other?
- 5In a smaller setting like Fenton South, what is the protocol if a resident has a medical emergency in the middle of the night?
- 6How do you involve families in the day-to-day life and updates regarding their loved ones?
Personalized based on this facility's data
Key Review Excerpts
“Very nice and helpful staff. Have been here several times for delivering.”
“Her caretakers allow her to go out in public wearing shirts that are way too small and expose her bare chest when she moves or even barely lifts her arms. It isn't fair to Aliyah for her caretakers to allow that”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility revealed serious incidents involving staff misconduct, including unauthorized use of a resident's funds and physical abuse of a resident. While the facility has terminated the involved employees, these findings indicate significant past safety and financial integrity concerns.
Jul 23, 2025RoutineCleanReport
No deficiencies found during this inspection.
Apr 11, 2025Complaint
Staff used Resident A’s debit card to make unauthorized purchases at stores and restaurants (including Little Caesars and a liquor store) for their own benefit.
Jan 2, 2025Complaint
Staff member (Brenity McQueen) slapped Resident A across the face three times and hit the resident in the arm with a spatula.
Nov 19, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Flatrock Manor, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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