Fenton North
Families consistently rate this highly — reviewers highlight helpful staff during deliveries. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
While the facility has a history of high ratings, the most recent review raises a serious concern regarding the dignity and privacy of residents. Families should conduct an in-person visit to observe staff interactions and ensure that standards of care and modesty are being strictly maintained.
Google Reviews
Google Reviews
7 reviews on Google“Reviewers generally provide high ratings, but there is a lack of detailed information regarding the quality of care or amenities. One critical observation was made regarding a lack of dignity and privacy in resident attire, while other feedback is limited to brief praise for staff helpfulness during deliveries.”
Quality Themes
Tap a score for detailsStrengths
- Helpful staff during deliveries
- Consistently high star ratings
Concerns
- Lack of regard for resident privacy and appropriate attire
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 10 residents, how do you ensure everyone gets personalized attention during mealtimes and daily routines?
- 2We noticed how much the staff appreciates helping with deliveries; how does that culture of helpfulness extend to assisting residents with their personal daily needs?
- 3How do you balance the social atmosphere of the home with ensuring each resident's personal privacy and dignity are respected in their private spaces?
- 4What are some of the favorite daily activities or group outings that the residents here enjoy participating in?
- 5In the event of a medical emergency or a sudden change in health, what is the specific protocol for contacting family and coordinating care?
- 6How do staff members encourage residents to maintain their personal comfort and preferred style of dress while still participating in community activities?
Personalized based on this facility's data
Key Review Excerpts
“Very nice and helpful staff. Have been here several times for delivering.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility is generally in substantial compliance with state regulations. However, a special investigation in December 2024 addressed an incident where a resident tested positive for cocaine, which required the facility to submit a corrective action plan.
Jul 24, 2025RoutineCleanReport
No deficiencies found during this inspection.
Dec 5, 2024Complaint
Resident A tested positive for cocaine in their system following a seizure and hospital visit.
Sep 7, 2023RoutineCleanReport
No deficiencies found during this inspection.
Mar 9, 2021OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Flatrock Manor, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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