Family of Caring at Teaneck LLC
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 223 Google reviews
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What this means for your family
This facility is highly regarded for its intensive rehabilitation and therapy programs, which have helped many residents regain independence. However, families should be aware of reports regarding inconsistent nursing responsiveness; we recommend asking specifically about the facility's call-bell policy and how they handle communication during off-hours.
Google Reviews
Google Reviews
223 reviews on Google“Family of Caring at Teaneck is a modern, clean facility that receives high praise for its physical and occupational therapy programs and generally attentive nursing staff. While many families report excellent experiences with staff responsiveness and facility cleanliness, a minority of reviewers have raised serious concerns regarding neglect, long wait times for call buttons, and poor communication during end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, modern, and well-maintained facility
- Attentive and compassionate nursing staff
- Responsive administrative leadership
Concerns
- Long wait times for call button assistance (mentioned by 4 reviewers)
- Inconsistent or poor communication from nursing staff (mentioned by 3 reviewers)
- Reports of neglect or lack of basic care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 210 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily care experience here?
- 2With the facility having a 4-star staffing rating, what is your current protocol for ensuring call buttons are answered promptly when a resident needs assistance?
- 3Could you walk me through how your nursing team keeps families updated on changes in a resident's health, especially given the importance of consistent communication?
- 4I see your physical and occupational therapy programs are highly regarded; how do you integrate these services into a resident's daily routine to keep them active?
- 5Regarding the recent health inspection reports, what specific steps has the leadership team taken to address those findings and ensure the highest standard of care?
- 6How do you handle medical emergencies or urgent health needs during evening and weekend hours when administrative staff may not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapist are definitely the highlight of this facility. They are profession”
“Rosa is a kind and engaging person. She goes the extra mile to comfort not just the patient, to whom she devotes herself professionally, but their family as well.”
“My father had to wait 5 Hours for help to go to the bathroom and then he got reprimanded for being upset at the nurse when they finally came to help him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 30 deficiencies across three surveys, with families filing complaints about care quality and bed rail safety. The most recurring issues involve fire safety systems, infection control, and food service standards. While all deficiencies show correction dates, persistent problems with safety systems and care standards across multiple years warrant careful consideration during your visit.
Dec 2, 2025Routine16
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 16, 2024Routine1
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
May 16, 2024Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Dec 16, 2021Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ownership & Operations
Who Operates This Facility
Family of Caring at Teaneck LLC
for profit
Chain Affiliation
Family of Caring Healthcare
8 facilities nationwide
Chain avg rating: 3.6/5 · Rank 3 of 8
Ownership & Management
Owners
Family of Caring at Teaneck LLC
Owner · Organization
Deutsch, Rachel
Owner
Friedman, Allen
Owner
Friedman, Jerry
Owner
Friedman, Mark
Owner
Friedman, Nathan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
223 reviews from families & visitors
Official Website
Visit familyofcaring.com
Medicare data downloads
Original nursing home datasets
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