Fairlawn Health and Rehab of Cascadia
Strong Medicare quality ratings; families often praise responsive and helpful administrative staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
While the therapy and administrative teams receive praise for their support, the facility has a concerning pattern of neglect regarding basic patient needs like hygiene and call light response. We strongly recommend that families conduct unannounced visits during weekends or evenings to verify if the quality of care matches the positive administrative interactions.
Google Reviews
Google Reviews
22 reviews on Google“Fairlawn Health and Rehab of Cascadia receives highly polarized feedback, with some families praising the therapy team and administrative support while others report severe neglect. Critical concerns include delayed response times to call lights, poor hygiene management, and failures in medication administration. Families considering this facility should be aware of these significant inconsistencies in care quality.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and helpful administrative staff
- Effective physical and occupational therapy team
- Clean and well-maintained facility environment
- Friendly and attentive nursing staff for some residents
Concerns
- Neglect of basic hygiene (leaving patients in soiled briefs) (mentioned by 2 reviewers)
- Slow or ignored call light response times (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Poor food quality and nutritional standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's focus on physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active?
- 2Could you walk me through your current protocol for monitoring call light response times to ensure residents receive timely assistance when they need it?
- 3With the recent feedback regarding dining, what steps are you taking to improve the nutritional quality and variety of the meals served to residents?
- 4How does your nursing team manage the process of medication administration to ensure accuracy and consistency for every resident?
- 5What is your facility's policy regarding hygiene checks and assistance, and how do you ensure that residents are kept comfortable throughout the day and night?
- 6How do you handle medical emergencies or urgent health changes, and at what point is the family typically notified?
Personalized based on this facility's data
Key Review Excerpts
“The front office staff is equally amazing. Thomas in admin and Marianne, the activities director, are the advocates you need for your loved one.”
“Also a shoutout to Todd in therapy who truly cares and explains why things are happening in an easy to understand way.”
“They were HORRIBLE to her. She was terminally ill with cancer, they wouldn’t go to her call light when she pressed it. Sometimes it would be upward of 2 hours until they would check on her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents who lost too much weight
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fairlawn Health and Rehab has a concerning pattern with 6 complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility shows recurring problems across multiple areas including medication management, proper treatment and care delivery, care planning, and food safety that persist across recent surveys from 2023-2024. While all deficiencies show correction dates, the repeated nature of issues in core care areas warrants careful consideration during your visit.
Mar 27, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Dec 6, 2024Routine10
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Dec 6, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Nov 21, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 24, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 18, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Fairlawn Health and Rehab of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 12 of 43
Ownership & Management
Owners
Cascadia Oregon Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit fairlawnofcascadia.com
Medicare data downloads
Original nursing home datasets
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