Fair Haven of Forest City, LLC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 43 Google reviews
Watch Fair Haven of Forest City, LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility receives high praise for its rehab services and compassionate staff, but the severe allegations regarding resident safety and hygiene are concerning. When touring, we strongly recommend asking for specific fall-prevention protocols and observing the cleanliness of the resident living areas firsthand to ensure they meet your standards.
Google Reviews
Google Reviews
43 reviews on Google“Fair Haven of Forest City receives a high volume of positive feedback, particularly from families praising the compassionate nursing staff and effective rehabilitation services. However, there are serious, concerning allegations regarding neglect, poor hygiene, and safety lapses that contrast sharply with the overwhelmingly positive reviews. Families should be aware of this significant discrepancy between the glowing praise and the critical reports of resident care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation services
- Friendly and welcoming atmosphere
- Strong communication with families
Concerns
- Neglect and poor hygiene (soiled clothing/linens) (mentioned by 2 reviewers)
- Safety lapses regarding fall risks (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the 3-star CMS staffing rating, how does your team ensure consistent, hands-on attention for residents throughout all shifts?
- 2I noticed some feedback regarding laundry and personal hygiene; what is your current process for ensuring residents' clothing and linens are kept clean and fresh?
- 3With your strong focus on rehabilitation, what specific protocols do you have in place to monitor and prevent falls for residents who may be at a higher risk?
- 4I’ve read great things about your communication with families; how do you keep us updated on our loved one’s daily health and well-being?
- 5Could you walk me through a typical day in terms of social engagement and activities to help a new resident feel welcomed and connected to the community?
- 6In the event of a sudden change in a resident's health, what is your protocol for medical intervention and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“My mother got to spend her last days here and the staff is absolutely great. From the people in the office to the nurses,cnas,and house keeping are great.”
“The facility was very clean, the employees seemed really nice and helpful when needed. Also she had a wound, that the wound staff did their best keeping an eye on it and dressing everyday to help it heel faster.”
“They left my grandmother in the floor calling for help for hours (we're still not sure how long) because they had the door shut and couldn't hear her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring building safety and fire safety deficiencies across all three surveys, with families filing complaints that triggered investigations into food safety and personal care issues. The most frequent problems involve building construction standards, fire safety systems, and medication management, with some issues like construction defects and generator problems appearing multiple times. While all deficiencies show correction dates, the recurring nature of building and safety violations suggests ongoing maintenance challenges that families should discuss during visits.
Apr 2, 2026Routine3
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 13, 2025Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nov 16, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 16, 2023Routine3
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 9, 2022Routine4
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Fair Haven of Forest City, LLC
for profit
Ownership & Management
Owners
Mckeithan, Charles
Owner
Mckeithan, Daniel
Owner
Mckeithan, Emmett
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit fairhavenhome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Highlands Senior Living
< 1 miAssisted Living · City, NC
Lisa's Family Care Home #2
< 1 miAdult Family Home · City, NC
Sunnyside Retirement Home
2.0 miAssisted Living · City, NC
Southern Manor Rest Home
2.1 miAssisted Living · City, NC
Brookdale Forest City
2.2 miAssisted Living · City, NC
Lisa's Family Care Home #3
2.6 miAdult Family Home · City, NC