Excel at Woodbury for Rehab and Nursing, L L C
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 309 Google reviews
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What this means for your family
This facility offers an excellent physical therapy program that can significantly aid in recovery, but families must be vigilant regarding daily care. We strongly recommend that you visit frequently at different times of the day, especially on weekends, to monitor call bell response times and ensure your loved one's basic hygiene and medication needs are being met consistently.
Google Reviews
Google Reviews
309 reviews on Google“Excel at Woodbury is a polarizing facility that receives high praise for its physical therapy department and clean, modern environment, but faces serious allegations regarding nursing responsiveness and basic patient care. While many families report successful rehab outcomes and attentive staff, a recurring subset of reviews describes significant neglect, including unanswered call bells, hygiene issues, and medication errors. Families considering this facility should weigh the strong clinical rehab results against the reported inconsistencies in daily nursing care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, modern, and well-maintained facility
- Engaging recreation and community activities
- Helpful and professional front-desk and administrative staff
Concerns
- Slow or non-existent response to call bells (mentioned by 6 reviewers)
- Poor hygiene and lack of assistance with basic needs (toileting/brief changes) (mentioned by 5 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Difficulty reaching management or getting clear communication (mentioned by 3 reviewers)
- Inadequate parking availability (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you coordinate those sessions with a resident's daily care schedule to ensure they aren't missed?
- 2Could you walk me through the process for responding to call bells and how you ensure residents receive timely assistance with personal care needs like toileting and hygiene?
- 3With a 3-star staffing rating, what specific protocols do you have in place to ensure consistent oversight and medication management for residents?
- 4How do you handle communication with families when they have questions or concerns, and what is the best way to reach the management team if we need an update on our loved one's care?
- 5I noticed the facility has a very active recreation program; could you share some examples of how you encourage residents to participate in these community activities?
- 6What is your procedure for managing and double-checking medication administration to ensure the highest level of accuracy and safety for residents?
Personalized based on this facility's data
Key Review Excerpts
“The therapists have one thing in their mind and THAT IS TO GET YOU BETTER AND SEND YOU HOME AS QUICKLY AS POSSIBLE. Approximately 9 days later, I was using the walker and going up and down the hallways.”
“Do I mention the numerous times she pressed the call bell, which went unanswered, that’s intended to alert aides when she’s in need of assistance? In her case it was countless times to get to the bathroom bc of her inability to do so independently.”
“The staff went out of their way to make sure he was comfortable and had everything he needed. The Physical Therapy staff worked closely with my husband, twice daily!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 23 deficiencies across multiple areas, including a complaint-triggered investigation where families reported suspected abuse or neglect. The most recurring issues involve care planning (appearing in all three surveys), fire safety systems, and medication management. While all deficiencies show correction dates, the persistence of care planning problems across 2022, 2024, and 2025 suggests ongoing challenges in developing proper resident care plans.
Jul 22, 2025Routine5
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Apr 23, 2024Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 22, 2022Routine14
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Ownership & Operations
Who Operates This Facility
Excel at Woodbury for Rehab and Nursing, L L C
for profit
Chain Affiliation
Paragon Healthnet
11 facilities nationwide
Chain avg rating: 4.6/5 · Rank 5 of 11 (Best)
Ownership & Management
Owners
Laufer, Issac
Owner
Lebowitz, Chaim
Owner
Lebowitz, Max
Owner
Woodbury Real Estate Holding Co LLC
Owner · Organization
Lebowitz, Aniko
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Lebowitz, Dina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
309 reviews from families & visitors
Official Website
Visit excelwoodbury.com
Medicare data downloads
Original nursing home datasets
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