Evergreen Woods
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 145 Google reviews

Watch Evergreen Woods
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a highly regarded rehabilitation team that has helped many patients recover quickly, making it a strong contender for short-term therapy. However, families should be vigilant regarding communication and basic care; we strongly recommend visiting frequently and asking for a direct contact person for updates, as multiple reviewers noted difficulty reaching staff.
Google Reviews
Google Reviews
145 reviews on Google“Evergreen Woods receives highly polarized feedback, with many families praising the rehabilitation therapy team for helping loved ones regain mobility after surgeries. However, there is a recurring pattern of serious allegations regarding neglect, poor communication, and understaffing, particularly during weekends and off-hours. Families considering this facility should weigh the strong clinical outcomes reported by some against the significant concerns regarding basic hygiene and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy team
- Attentive and compassionate nursing staff
- Clean and well-maintained facility environment
- Helpful and professional admissions and administrative staff
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 12 reviewers)
- Poor communication with family members regarding patient status (mentioned by 7 reviewers)
- Inadequate hygiene and lack of assistance with personal care (mentioned by 6 reviewers)
- Cold or poor quality food service (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high praise for your therapy team, how do you integrate those physical and occupational therapy services into the daily routine for residents who need extra support?
- 2We understand that communication is vital for families; what specific protocols do you have in place to ensure we receive regular, proactive updates regarding our loved one's health status?
- 3With the current staffing levels, how do you ensure that residents receive timely assistance with personal care and hygiene throughout the day and night?
- 4We’ve heard great things about your facility's cleanliness, but could you walk us through how you manage meal service to ensure the food quality and temperature meet the residents' needs?
- 5Since medication management is a top priority for us, could you explain the oversight process your nursing team uses to ensure accuracy and timely administration?
- 6In the event of a medical emergency, what is the immediate response process, and how quickly would our family be notified?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team was awesome as well ! I would like to thank All the staff @ Evergreen Woods for everything they did for my mom. I highly recommend Evergreen Woods for Rehabilitation and or Long Term Care arrangements !!”
“My father-in-law was neglected severely in the facility resulting in sepsis, bedsores, severe UTI because of poor catheter care, horrible personal care and losing over 15 lbs from only being in this facility 2.5 weeks!”
“The physical therapy staff was exceptional. Especially my assigned therapist Sherry. She got me walking only days after a total hip replacement. However with today's technology there is no reason to provide food consistently that is colder than room temperature.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Evergreen Woods has a concerning pattern of recurring deficiencies across multiple surveys, with one complaint-triggered issue involving dietary accommodations for resident allergies. The facility repeatedly struggles with respiratory care (found deficient in three separate surveys), care planning and assessment, and safety systems. While all violations show correction dates, the frequency of repeat issues across quality of care, safety protocols, and administrative oversight suggests ongoing operational challenges that families should investigate further.
Jul 22, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
May 21, 2025Routine15
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 22, 2024Routine6
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 27, 2022Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Meet other general requirements that are deficient.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Jul 22, 2025
$16,153
Ownership & Operations
Who Operates This Facility
Evergreen Woods
nonprofit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 18
Ownership & Management
Owners
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
145 reviews from families & visitors
Official Website
Visit evergreenwoodshealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Aviata at Spring Hill
< 1 miNursing Home · Brooksville, FL
Oak Hill Health & Rehabilitation
1.2 miNursing Home · Brooksville, FL
My Charity Angel LLC
2.2 miAssisted Living · Spring Hill, FL
Southern Palms, INC
5.1 miAssisted Living · Spring Hill, FL
Family Extended Care of Spring Hill Nw INC
6.6 miAssisted Living · Spring Hill, FL
Safe Harbor Amore
6.8 miAssisted Living · Spring Hill, FL