Eventide Lutheran Home
Strong Medicare quality ratings; families often praise friendly and compassionate frontline staff. Still worth an in-person visit.
based on 44 Google reviews
Watch Eventide Lutheran Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is physically modern and has some friendly staff, the recurring reports of clinical neglect and unprofessional administrative communication are significant red flags. If you consider this facility, we strongly recommend asking for their most recent state survey results and specifically questioning their protocols for preventing pressure sores and maintaining sanitary conditions in bathing areas.
Google Reviews
Google Reviews
44 reviews on Google“Eventide Lutheran Home receives polarized feedback, with some families praising the friendly staff and facility amenities, while others report serious concerns regarding clinical care and hygiene. Multiple reviewers have documented distressing experiences involving neglect, such as pressure sores, infections, and dismissive staff behavior toward residents and family members. Potential families should be aware of significant reports regarding poor communication and inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate frontline staff
- Modern, well-maintained building
- Access to on-site amenities like a grill and coffee shop
- Helpful social work and front desk personnel
Concerns
- Neglect and poor clinical care leading to preventable injuries (bed sores, infections) (mentioned by 2 reviewers)
- Understaffing and slow response times to call lights (mentioned by 3 reviewers)
- Poor communication and difficulty resolving issues with administration (mentioned by 2 reviewers)
- Unprofessional or dismissive staff attitude toward residents and families (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on clinical care, what specific protocols and monitoring systems are in place to prevent skin integrity issues like pressure sores?
- 2I noticed the facility has a 3-star staffing rating; how do you manage call light response times during shift changes or peak hours to ensure residents aren't waiting too long?
- 3Communication is very important to our family; what is the standard process for updating us on changes in care, and who is our primary point of contact for resolving concerns?
- 4Since the building is quite modern and well-maintained, how do you balance that physical comfort with ensuring the daily activity calendar remains engaging and active for the residents?
- 5I see that the leadership team occasionally responds to feedback online; how do you foster a culture of transparency and professionalism among the staff when families bring up concerns?
- 6What is your clinical escalation process if a resident’s health status changes suddenly, and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“When she came home after being there for 2 weeks, she came back with a large bed sore, which she had never had. Obviously she was not being moved like she should.”
“The individual care givers seem very good, but, as I said, to get an issue solved is not easy for the family as they try to advocate for their resident.”
“I spent 21 days in there care and ended up with a major back infection because unsanitary conditions in the shower room... my bp was 52/40 so yes i was septic.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eventide Lutheran Home shows a concerning pattern of repeated accident prevention failures, with families filing complaints about resident safety four times since 2023, including recent incidents in 2025. The facility has ongoing issues with accident prevention, infection control, and resident rights that have persisted across multiple surveys despite corrections. While all deficiencies show correction dates, the recurring safety complaints and repeated violations in core care areas suggest systemic challenges that families should carefully evaluate before choosing this facility.
Nov 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 25, 2025Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 2, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 30, 2025
$15,940
Fine
Mar 12, 2025
$9,620
Fine
Aug 16, 2023
$15,265
Ownership & Operations
Who Operates This Facility
Eventide Lutheran Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit eventide.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Eventide the Linden
< 1 miAssisted Living · Moorhead, MN
River Pointe of Moorhead
< 1 miAssisted Living · Moorhead, MN
The Meadows on University
1.4 miNursing Home · Fargo, ND
Bethany on University
1.7 miNursing Home · Fargo, ND
Lilac Homes Assisted Living
2.1 miAssisted Living · Moorhead, MN
Moorhead Manor
2.2 miAssisted Living · Moorhead, MN