Nursing HomeMedicaid

Eventide Lutheran Home

Strong Medicare quality ratings; public reviewers often praise friendly and compassionate frontline staff. Still worth an in-person visit.

1405 7th Street South, Moorhead, MN 56560|145 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 44 Google reviews

(218) 233-7508 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

2 Medicare penalties on record

3 findings in latest survey

Source: Medicare data

What this means for your family

Eventide Lutheran Home has a strong overall Medicare rating. Public reviewers frequently mention: friendly and compassionate frontline staff and modern, well-maintained building. Review the component ratings and current source records before deciding.

Google Reviews

47 public Google reviews available

Eventide Lutheran Home receives polarized feedback, with some families praising the friendly staff and facility amenities, while others report serious concerns regarding clinical care and hygiene. Multiple reviewers have documented distressing experiences involving neglect, such as pressure sores, infections, and dismissive staff behavior toward residents and family members. Potential families should be aware of significant reports regarding poor communication and inconsistent quality of care.

Quality Themes

Tap a score for details

Strengths

Friendly and compassionate frontline staff
Modern, well-maintained building
Access to on-site amenities like a grill and coffee shop
Helpful social work and front desk personnel

Concerns

Neglect and poor clinical care leading to preventable injuries (bed sores, infections) (mentioned by 2 reviewers)
Understaffing and slow response times to call lights (mentioned by 3 reviewers)
Poor communication and difficulty resolving issues with administration (mentioned by 2 reviewers)
Unprofessional or dismissive staff attitude toward residents and families (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 47 analyzed

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the recent focus on clinical care, what specific protocols and monitoring systems are in place to prevent skin integrity issues like pressure sores?
2I noticed the facility has a 3-star staffing rating; how do you manage call light response times during shift changes or peak hours to ensure residents aren't waiting too long?
3Communication is very important to our family; what is the standard process for updating us on changes in care, and who is our primary point of contact for resolving concerns?
4Since the building is quite modern and well-maintained, how do you balance that physical comfort with ensuring the daily activity calendar remains engaging and active for the residents?
5I see that the leadership team occasionally responds to feedback online; how do you foster a culture of transparency and professionalism among the staff when families bring up concerns?
6What is your clinical escalation process if a resident’s health status changes suddenly, and how quickly are family members typically notified?

Personalized based on this facility's data

Key Review Excerpts

“When she came home after being there for 2 weeks, she came back with a large bed sore, which she had never had. Obviously she was not being moved like she should.”

Rehab patient's family member · 2019★★☆☆☆

“The individual care givers seem very good, but, as I said, to get an issue solved is not easy for the family as they try to advocate for their resident.”

Long-term resident's family member · 2023★★★☆☆

“A woman representative was entirely cruel and heartless to me when I called genuinely trying to gather more information on her condition, telling me that I should have that knowledge already and she shouldn’t have to help me.”

Family member of resident · 2025★☆☆☆☆

Source: 47 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.70hrs

94%

Registered nurses for medical care

Total Nursing

4.88hrs

All nurses + aides combined

Staff Turnover

32%

Lower is better (< 30% = good)

RN Turnover

30%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility27.0%

Worse than Avg

Here

27.0%

14.1%

20.5%

Residents needing more daily help over time

↓ Lower is better

This Facility26.2%

Worse than Avg

Here

26.2%

13.9%

18.2%

Residents with depression symptoms

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

12.8%

4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility20.5%

Worse than Avg

Here

20.5%

19.5%

12.5%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

97.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility24.4%

Worse than Avg

Here

24.4%

19.0%

24.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

82.7%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.0%

Better than Avg

Here

97.0%

82.0%

88.1%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

1.6%

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

23findings in history

2penalties

Latest survey: 3 · well below MN avg (8.0)

8 complaint-triggered findings

$59,005 in fines

Eventide Lutheran Home shows a concerning pattern of repeated accident prevention failures, with families filing complaints about resident safety four times since 2023, including recent incidents in 2025. The facility has ongoing issues with accident prevention, infection control, and resident rights that have persisted across multiple surveys despite corrections. While all deficiencies show correction dates, the recurring safety complaints and repeated violations in core care areas suggest systemic challenges that families should carefully evaluate before choosing this facility.

Jul 8, 2026Routine1 finding

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jun 24, 2026Complaint2 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 13, 2025Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 25, 2025Routine7 findings

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Apr 30, 2025Complaint1 finding

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 2, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Apr 30, 2025

$14,508

Fine

Mar 12, 2025

$9,620

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eventide Lutheran Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Bock, JodeeOfficer / DirectorBrandt, TerryOfficer / DirectorBye, RobertOfficer / DirectorFischbach, TylerOfficer / DirectorGulbranson, PatrickOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(218) 233-7508

eventide.org

1405 7th Street South

Moorhead, MN 56560

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

44 reviews from families & visitors

Official Website

Visit eventide.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.