Winthrop Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 39 Google reviews
Watch Winthrop Health and Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility has seen a significant increase in positive reviews recently, particularly regarding the activity program and administrative support. However, because multiple reviewers have historically noted issues with call-button response times and hygiene, we recommend visiting during a weekend or evening shift to observe staffing levels firsthand.
Google Reviews
Google Reviews
39 reviews on Google“Winthrop Health and Rehabilitation receives highly polarized feedback, with many recent reviewers praising the staff's compassion and the facility's recent renovations. However, long-term concerns persist regarding inconsistent care standards, including reports of slow response times, hygiene issues, and difficulty communicating with nursing staff. Families should be aware that experiences appear to vary significantly depending on the specific wing or shift.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging activity directors
- Recently remodeled facility
- Helpful administrative support
Concerns
- Slow response to call buttons and resident needs (mentioned by 3 reviewers)
- Inconsistent hygiene and toileting assistance (mentioned by 2 reviewers)
- Poor communication and difficulty locating nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been recently remodeled; how have these updates impacted the daily environment and comfort for the residents?
- 2With a 3-star staffing rating, what specific protocols do you have in place to ensure call buttons are answered promptly and that residents receive timely assistance?
- 3Could you walk me through how your team coordinates hygiene and toileting schedules to ensure every resident receives consistent, personalized care throughout the day?
- 4I see that your team is very active in responding to online feedback; what is your preferred process for family members to communicate directly with nursing staff if they have concerns about their loved one's care?
- 5The activity directors seem to be a highlight here; what does a typical social calendar look like for a resident, and how do you encourage participation?
- 6Given the feedback regarding dining, what steps are you taking to improve the meal experience and ensure residents' nutritional preferences are being met?
Personalized based on this facility's data
Key Review Excerpts
“The activity directors are such angels! When there were activities that mom could participate in, they always made sure she was there. I have many memories of craft time, bingo and card games.”
“This place is an absolute answer to prayers. They care about the residents and their guests. Never under staffed. Food is excellent. Level of care outstanding.”
“When we hit the 'nurse button' more than once we waited 30-45 min before anybody came into the room. House keeping is not the best. Blood stayed on the wall for two weeks.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with abuse prevention and medication management across multiple surveys, with families filing complaints that triggered inspections. The most persistent problems involve protecting residents from abuse and neglect, medication errors, and basic care planning. While all deficiencies have been corrected according to records, the pattern of repeated violations in resident protection and pharmacy services suggests ongoing challenges with maintaining consistent safety standards.
Sep 18, 2025Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 9, 2024Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 16, 2022Routine12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Ownership & Operations
Who Operates This Facility
Winthrop Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 17 of 48
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit winthrophealth.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Etowah Landing
2.0 miNursing Home · Rome, GA
Gardens of Rome , the
2.1 miAssisted Living · Rome, GA
Chulio Hills Health and Rehab
2.2 miNursing Home · Rome, GA
Fitz Personal Care LLC
2.3 miAssisted Living · Rome, GA
Fifth Avenue Health Care
2.8 miNursing Home · Rome, GA
Pathways Intentional Memory Care - Riverwood
3.1 miAssisted Living · Rome, GA