Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 353 Google reviews

Email Estrella Health and Rehabilitation Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Estrella Health and Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy teams and compassionate, attentive individual staff members. Review the component ratings and current source records before deciding.
Estrella Health and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the dedicated therapy team and specific staff members like Jackie and Rose for their compassionate care. However, a significant number of families report serious concerns regarding facility cleanliness, persistent odors, slow response times to call lights, and inconsistent communication from management. While some patients experience successful rehabilitation, others describe neglect and poor attention to basic hygiene and medical needs.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The nurse that hands out the meds to the patients is beyond her time of retirement and can tell in the mistakes that I experienced in just one day.”
“The CNAs are in the hallway laughing and joking while your loved one is still in there bed with a gown still on and not dressed at 2 in the afternoon.”
“My mom had been there a week and a half and the whole time she was there she asking to take a shower and th”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Estrella Health and Rehabilitation Center has 19 deficiencies across 4 surveys, with one complaint filed by a family regarding professional care standards. The facility shows recurring issues with fire safety and smoke barriers, food safety and dietary services, and resident rights protections. While all deficiencies have correction dates, the pattern of repeated problems in similar areas suggests ongoing operational challenges that families should discuss during visits.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have policies on smoking.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Source: AZ State Licensing Agency
The complaint survey was conducted March 9, 2026, with investigation of intakes: 00160901, 00161252, and 00161506. There were no deficiencies cited.
This complaint survey was conducted on January 14, 2026, with the investigation of complaints: 00154207, 2234319. No deficiencies were cited.
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm to the patients and/or staff.
The onsite complaint survey was conducted on December 22, 2025, and investigated complaints #00152039, 00152592, 00150301, 00151916, 00151988, and 00153254There were no deficiencies noted.
A complaint survey was investigated on September 2, 2025 of intakes #001422616, 00141966 and AZ00213374. There were no deficiencies cited.
The state complaint survey was conducted on July 22, 2025 with the investigation of the following complaint 00137014. There were no deficiencies cited.
The complaint survey was conducted on June 10, 2025 through June 10, 2025 of the following complaint numbers: AZ00224810, SF00132991, AZ00224721 and SF00132200. There were no deficiencies cited.
A complaint survey was conducted on June 4, 2025 for the investigation of intakes #'s: 00132674, 00131931, 00131743. There were no deficiencies cited.
Estrella Health and Rehabilitation Center
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
353 reviews from families & visitors
Official Website
Visit estrellahealthandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Silver Birch of Avondale
< 1 miAssisted Living · Avondale, AZ
Palm Valley Post Acute
1.0 miNursing Home · Goodyear, AZ
Our Grouphome LLC
1.0 miAssisted Living · Avondale, AZ
Amethyst Meadows Senior Care LLC
1.3 miAssisted Living · Avondale, AZ
House of Lydia LLC
1.5 miAssisted Living · Avondale, AZ
Rancho Santa Fe Assisted Living LLC
1.5 miAssisted Living · Avondale, AZ