Elsie's Place
Families consistently rate this highly — reviewers highlight compassionate and loving staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-touch, emotionally supportive environment for loved ones needing memory care or physical assistance. The owner's background in physical therapy provides a significant clinical advantage for residents recovering from falls or managing wounds.
Google Reviews
Google Reviews
10 reviews on Google“Elsie's Place is highly regarded by families for providing a warm, home-like environment characterized by deep compassion and personalized care. Reviewers specifically praise the owner, Gina, for her advocacy and clinical expertise, as well as the staff's ability to provide dignity to residents during their final years.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving staff
- Personalized advocacy from the owner
- High-quality memory care and dignity
- Strong communication with family members
- Clinical expertise in physical therapy and wound care
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the owner is so involved in the home, how does their personal advocacy shape the daily care plan for each resident?
- 2With such a small, intimate group of six, how do you tailor daily activities to ensure each person's unique interests are met?
- 3How do you integrate your clinical expertise in physical therapy and wound care into the routine care of the residents?
- 4What is your process for keeping family members updated on their loved one's well-being and any changes in their health?
- 5In the event of a medical emergency after hours, what specific protocols are in place to ensure immediate and coordinated care?
- 6How do you ensure that the high standard of dignity and compassion mentioned by families is maintained during more difficult moments of memory care?
Personalized based on this facility's data
Key Review Excerpts
“Gina and her terrific team were such a blessing to my mother. Mom came in after a fall and a stint at rehab and Gina not only helped me coordinate her PT and wound care during a very stressful Covid time, but actually took my mom to appointments when I was working.”
“The staff is nothing short of incredible—compassionate, caring and truly dedicated to providing the highest level of care. Every aspect of Elsie’s Place is designed to create a safe, supportive, and comforting environment for residents.”
“We put our mom at Elsie's place for several years where she received tender loving kindness in a home with bright sunlight and love and good food.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jul 24, 2025Follow-up
The facility failed to ensure that the required medical examination results, specifically the FL-2 form and TB test results, were properly documented for residents upon admission.
Jul 24, 2025Follow-up
The facility failed to ensure that one of two sampled residents had an updated FL2 form. Specifically, the resident's annual medical examination documentation did not include their current medications.
Apr 26, 2024Other
The facility failed to ensure tuberculosis testing was completed and documented in the records for 2 of 3 sampled residents. Specifically, there was no documentation of the required two-step TB testing for Resident #1 and Resident #2.
The facility failed to ensure the Resident Register was completed and signed within the required 72-hour timeframe for 2 of 3 sampled residents. The review of Resident #1's record indicated the register was not properly maintained according to regulations.
Apr 26, 2024Other
The facility failed to ensure tuberculosis testing was completed and documented in the records for 2 of 3 sampled residents. Specifically, there was no documentation of two-step tuberculosis testing for Resident #1 and Resident #2.
Apr 15, 2021Follow-up
The facility failed to maintain hot water temperatures between 100 and 116 degrees Fahrenheit. Inspections of various bathroom fixtures revealed temperatures as high as 122 degrees Fahrenheit. Additionally, the Administrator lacked a water temperature log to monitor these levels.
Dec 6, 2017Follow-up
The facility failed to ensure that residents' evacuation capabilities matched the capabilities listed on the home's license. Specifically, five out of six residents required assistance with ambulation or experienced disorientation, which could delay or prevent independent evacuation, despite the facility being licensed for six all-ambulatory residents.
Dec 6, 2017Follow-up
The facility failed to ensure that residents' evacuation capabilities matched the capabilities listed on the home's license. Specifically, five out of six residents required assistance with ambulation or experienced disorientation that could delay or prevent independent evacuation, despite the facility being licensed for six all-ambulatory residents.
Aug 17, 2017Other
The facility failed to notify the Division of Health Service Regulation that resident evacuation abilities were different from the evacuation capacity listed on the home's license. Specifically, 4 of 5 residents had cognitive and/or physical impairments that would prevent them from independently evacuating the facility.
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References & Resources
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10 reviews from families & visitors
Medicare data downloads
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NC DHSR — View Official Record
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