Elmwood Hills Healthcare Center LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 218 Google reviews
Watch Elmwood Hills Healthcare Center LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 7)
Bottom 25% in NJ · Critically understaffed (RN) · Worst in OCEAN HEALTHCARE chain · $81,752 in fines
What this means for your family
Elmwood Hills has a strong reputation for its rehabilitation therapy and clean environment, making it a frequent choice for short-term recovery. However, families should be aware of consistent reports regarding understaffing and slow response times for call bells. We strongly recommend visiting during off-hours or weekends to observe staffing levels firsthand before making a decision.
Google Reviews
Google Reviews
218 reviews on Google“Elmwood Hills Healthcare Center receives a high volume of positive feedback, particularly regarding its rehabilitation services and the warmth of the staff on specific units like S1. However, families should be aware of recurring, serious concerns regarding understaffing, slow response times for call bells, and inconsistent quality of care, which have led to some very negative experiences.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Clean and well-maintained facility
- Warm, attentive nursing staff on specific units
- Responsive and helpful admissions and social work departments
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Slow or ignored call bell response times (mentioned by 6 reviewers)
- Poor quality or unappealing food (mentioned by 5 reviewers)
- Disrespectful or unprofessional staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 211 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that call bells are answered promptly, especially during shift changes?
- 3Given the feedback regarding dining, what steps are you taking to improve the quality and variety of the meals served to residents?
- 4Since the rehabilitation team is highly regarded here, how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the rest of the day?
- 5What is your current strategy for maintaining consistent, high-quality care across all shifts to address the recent CMS staffing and inspection findings?
- 6How do you ensure that staff members maintain a professional and respectful environment for residents during busy times of the day?
Personalized based on this facility's data
Key Review Excerpts
“The unit S1 staff is amazing. The unit clerk and the unit manager made me feel so comfortable they jump in when they are needed at anytime.”
“Quite often throughout the day and night there are not enough health aides on staff to take care of us OR to change us so the quality of our care has definitely suffered immensely, at times unfortunately.”
“The staff and nurses are amazing. Other places I have dealt with before, they would give me the social workers number. They never called back no matter how many times you called. But with Elmwood Hills, their social workers are on the ball.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to 5 deficiencies, including issues with accident prevention, treatment quality, and reporting suspected abuse. The facility shows recurring problems with fire safety systems, care planning assessments, and medication management across multiple surveys from 2021 to 2025. While all deficiencies have correction dates, the pattern of repeated issues in core care areas warrants careful consideration during your visit.
Oct 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 9, 2025Routine18
Smoke Deficiencies
Install an approved automatic sprinkler system.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
May 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 19, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 19, 2023Routine11
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 22, 2021Routine3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Oct 16, 2025
$14,020
Ownership & Operations
Who Operates This Facility
Elmwood Hills Healthcare Center LLC
for profit
Chain Affiliation
Ocean Healthcare
11 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 11 (Worst)
Ownership & Management
Owners
Mdf Family 2015 Trust
Owner · Organization
Drew, Zalman
Owner
Feigenbaum, Avraham
Owner
Feigenbaum, Deborah
Owner
Maierovits, Avrohom
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
218 reviews from families & visitors
Official Website
Visit elmwoodhills.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Deptford Center for Rehabilitation and Healthcare
3.3 miNursing Home · Deptford, NJ
Advanced Subacute Rehabilitation Center at Sewell
3.5 miNursing Home · Sewell, NJ
Post Aid Opco LLC
6.2 miAssisted Living · Glassboro, NJ
Atlas Rehabilitation & Healthcare at West Deptfor
6.4 miNursing Home · West Deptford, NJ
Sjf-Ccrc, INC.
6.7 miAssisted Living · Voorhees, NJ
Echelon Care & Rehab
6.9 miNursing Home · Voorhees, NJ