Ellsworth Health Services
Strong Medicare quality ratings; families often praise effective rehabilitation therapy. Still worth an in-person visit.
based on 18 Google reviews
Watch Ellsworth Health Services
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is frequently cited for effective rehabilitation services, making it a viable option for short-term recovery. However, families should be aware of concerns regarding staffing ratios and should observe the facility during different shifts to ensure the level of personalized care meets their expectations.
Google Reviews
Google Reviews
18 reviews on Google“Ellsworth Health Services receives praise for its rehabilitation department and generally friendly nursing staff, with some patients reporting positive recovery experiences. However, concerns exist regarding inconsistent CNA empathy and staffing ratios, with reviewers noting that the facility's focus on business metrics can impact the time available for basic resident care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy
- Friendly and helpful nursing staff
- Knowledgeable medical care
Concerns
- Inconsistent staff empathy and professionalism (mentioned by 2 reviewers)
- Understaffing impacting basic resident care needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong focus on rehabilitation, how do you integrate those therapy goals into the daily routine for residents who are here for long-term care?
- 2With a 5-star staffing rating, how do you ensure that staff members maintain consistent, personalized attention and empathy for every resident throughout their shift?
- 3I noticed the facility has had a couple of state violations recently; could you walk me through the steps you’ve taken to address those and prevent similar issues moving forward?
- 4How do you balance the high-quality medical care you are known for with ensuring that residents' daily emotional and social needs are consistently met?
- 5I see that you engage with some online feedback; how do you use family input to improve the quality of life and daily activities here at Ellsworth?
- 6In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with the resident's primary care team?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation department worked patiently and diligently to improve my quality of life. I am very pleased with Atrium Post Acute Care.”
“Pleasant staff, readily available if needed, food was pretty good”
“The C.N.A's and staff work very hard & they are caring. This skilled nursing home is owned by Atrium Corporation like any big business it's the #s that count. The workers and residents wish they would take a count of the cares we need.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ellsworth Health Services shows a pattern of recurring deficiencies across building safety, food service, and care quality, with the most concerning being repeated corridor width and exit accessibility issues that remain uncorrected in the latest survey despite previous waivers. While most care-related deficiencies have been corrected, the persistent building safety problems and repeated food service violations suggest ongoing operational challenges families should consider.
Aug 28, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Jun 12, 2024Routine3
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 24, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Ellsworth Health Services
for profit
Chain Affiliation
North Shore Healthcare
59 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 58 (Best)
Ownership & Management
Owners
Nshr Operations LLC
Owner · Organization
Arrowhead 123 LLC
Owner (parent company) · Organization
The Lane Morrell Bowen Trust
Owner (parent company) · Organization
Mills, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit ellsworthhs.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Summit View
< 1 miAssisted Living · Ellsworth, WI
Parkside
< 1 miAssisted Living · Ellsworth, WI
Preferred Senior Living of Ellsworth
1.0 miAssisted Living · Ellsworth, WI
Ridgewood Cbrf
5.3 miAssisted Living · River Falls, WI
Comforts of Home River Falls Rcac
9.5 miAssisted Living · River Falls, WI
River Falls Cbrf II LLC
9.5 miAssisted Living · River Falls, WI