Ellis Nursing Home (the)
Strong Medicare quality ratings; families often praise effective rehabilitation therapy team. Still worth an in-person visit.
based on 43 Google reviews

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What this means for your family
While the facility has a strong reputation for rehab therapy and administrative communication, there are persistent reports of language barriers and weekend understaffing. If you choose this facility, we strongly recommend visiting on a weekend to observe staffing levels yourself and ensuring you have a clear plan for daily check-ins with your loved one.
Google Reviews
Google Reviews
43 reviews on Google“The Ellis Nursing Home receives polarized feedback, with many families praising the dedicated nursing staff and effective rehab therapy, while others report significant concerns regarding communication barriers and inconsistent care quality. While some families feel their loved ones are treated with genuine compassion, multiple reviewers have raised serious alarms about understaffing, particularly on weekends, and language barriers that hinder patient care. Potential families should be aware of these inconsistencies and perform a thorough site visit.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Responsive and communicative administrative staff
- Dedicated long-term nursing staff
- Proactive COVID-19 safety protocols
Concerns
- Language barriers with staff hindering patient care (mentioned by 5 reviewers)
- Understaffing and poor care quality on weekends (mentioned by 3 reviewers)
- Poor food quality and temperature (mentioned by 3 reviewers)
- Inattentive or rough treatment by night staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your rehabilitation therapy team; could you tell us more about how they work with residents to maintain their mobility?
- 2How does the nursing staff ensure consistent, high-quality care and attention during the weekend shifts and overnight hours?
- 3What steps are in place to ensure clear and effective communication between the nursing staff and families, especially if there are any language differences?
- 4Could you describe the dining experience, specifically how you ensure meals are served at the right temperature and meet nutritional needs?
- 5What specific programming and daily activities are available to keep residents engaged, particularly within the memory care unit?
- 6How is medication management monitored to ensure accuracy and safety for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The nurses in the Applewood unit are great. Numerous times they spotted a medical issue, notified me immediately, and formulated a plan, thus preventing a minor issue from quickly becoming something worse.”
“Weekdays have great care but weekend staff is all agency not friendly and dangerous. Stay with family on weekends and check their meds and make sure if they are confused you have help to feed them or they don’t get fed.”
“The building itself is a little dated and could do with some renovations, but I found the staff there to be kind, caring, and responsive, and Sherry’s coordination and communication with me was excellent from the start.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ellis Nursing Home has significant ongoing issues, with families filing 5 complaint-triggered deficiencies over recent surveys. The facility shows persistent problems with care planning, infection control, and medication management across multiple inspections from 2022 to 2025. While the facility has corrected individual violations, the recurring nature of deficiencies in core care areas suggests systemic quality concerns that families should carefully evaluate before placement.
Jan 15, 2026Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Sep 2, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 20, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 29, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Apr 22, 2024Routine17
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Oct 19, 2023Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 22, 2024
$57,158
Ownership & Operations
Who Operates This Facility
Ellis Nursing Home (the)
for profit
Ownership & Management
Owners
Franchi, Anthony
Owner
Franchi, Constance
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit theellis.com
Medicare data downloads
Original nursing home datasets
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