Ellery Arbor Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 78 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a beautiful, renovated environment and a highly communicative management team. However, you should specifically inquire about staffing ratios and how the facility ensures that individual care plans, such as hygiene schedules, are strictly followed during busy shifts.
Google Reviews
Google Reviews
78 reviews on Google“Ellery Arbor is widely praised for its welcoming, renovated environment and a compassionate leadership team that assists families with smooth transitions. While many families report high levels of satisfaction with the caring staff, some reviewers have raised serious concerns regarding inconsistent adherence to care plans and occasional understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Beautifully renovated and modern decor
- Smooth and supportive transition process
- Engaging community activities and amenities
Concerns
- Staffing shortages and long shifts (mentioned by 2 reviewers)
- Inconsistency in following individual care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to 5-star reviews, often mentioning specific staff members and family members by name. For negative reviews, they utilize a consistent, professional template focused on their 'resident-first philosophy' and a desire to improve.
Questions for Your Tour
- 1We love how modern and beautifully renovated the facility looks; could you tell us more about the different amenities available for residents?
- 2Since we want to ensure a smooth transition, what kind of support does your team provide to help new residents and their families adjust during the first few weeks?
- 3How do you ensure that each resident's specific care plan is consistently followed and updated by all staff members on every shift?
- 4With the community being so active, what are some of the favorite daily activities or engaging programs that the memory care residents participate in?
- 5How is the staffing structured during evening and overnight hours to ensure there is always attentive care available for medical needs or emergencies?
- 6We noticed the management is very responsive to feedback; how does the leadership team use resident and family input to improve daily operations?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers are loving and really know the residents. We have been so blessed to have her reside here. The updated decor is also very welcoming and cozy.”
“Tracie Miller was our initial contact and was extremely helpful and reassuring during an overwhelming time for us. The entire staff is caring and respectful to both residents and their families.”
“The caregivers are kind and caring but they are understaffed and work double shifts. It is impossible to have them follow through on my mother’s individual care plan to offer a shower every day.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on April 4, 2022, identified several Life Safety Code violations related to fire safety, electrical systems, and emergency preparedness. While multiple issues were noted, the facility has since documented corrections for these items as of June 2022, and no formal enforcement actions are currently on record.
Apr 4, 2022Routine11Report
Health Code (1 violations) | Life Safety Code (10 violations)
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to provide proper locking devices
The facility failed to have and enforce a smoking policy.
The facility failed to provide the minimum levels of illumination required in the facility.
No specific violation text provided for this date.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to ensure the power source for a fire alarm was a dedicated circuit in the facility's electrical system and that the fire alarm had a secondary, emergency power source.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to ensure the building electrical system met the referenced codes and standards.
The facility failed to correct a site or building condition that was a fire, health, or physical hazard.
Ownership & Operations
Who Operates This Facility
Welltower Tcg Ridea Tenant, LLC
for profit
SAGORA SENIOR LIVING, INC
JESSICA MARTINEZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit elleryarborlife.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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