Elk City Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise kind and helpful office staff. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
Given the serious allegations regarding hygiene and staff conduct, we strongly advise conducting an unannounced visit to inspect the facility's cleanliness personally. While the office staff has received some praise, the recurring reports of unprofessional behavior and pest issues are significant red flags that require direct questioning of the administration.
Google Reviews
Google Reviews
16 reviews on Google“Elk City Nursing and Rehabilitation Center faces significant criticism regarding staff behavior and facility hygiene, with reports of bedbug infestations and rude treatment of residents. While some reviewers praise the office staff, the facility is plagued by a high volume of low-rated reviews and allegations that positive feedback is generated by employees.”
Quality Themes
Tap a score for detailsStrengths
- Kind and helpful office staff
Concerns
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
- Poor facility hygiene and pest issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how kind and helpful the office staff is; how does that welcoming culture translate to the daily care provided by the floor staff?
- 2What specific steps are being taken to ensure the facility remains clean, fresh, and well-maintained for the residents?
- 3How do you ensure that the high standards seen in your CMS health inspections are consistently met by the caregiving team during every shift?
- 4Can you tell me about the daily activities and social programs available to help residents stay engaged and connected with one another?
- 5What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 6How does the facility manage pest control and deep cleaning schedules to ensure a comfortable living environment?
Personalized based on this facility's data
Key Review Excerpts
“They are mean, rude, disrespectful, to some of thr staff and residents. They need to look into this bedbug infested place.”
“The kindness of the office staff is unmatched.”
“Some staff not friendly and rude to the senior people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across multiple surveys, with infection control deficiencies appearing in both 2024 and 2025 inspections. The most frequent problems involve resident care planning and assessments, infection control, and medication labeling. While all deficiencies have correction dates, the persistence of infection control issues across surveys suggests ongoing challenges in maintaining consistent standards that families should discuss during visits.
Aug 1, 2025Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 20, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Ensure a qualified health professional conducts resident assessments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Elk City Nursing and Rehabilitation Center
for profit
Ownership & Management
Owners
Elk 421, LLC
Owner · Organization
David Braly Rev Trust
Owner (parent company) · Organization
Maria Trapp-Braly Rev Trust
Owner (parent company) · Organization
Braly, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Trapp, Maria
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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