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Nursing HomeMedicaid

Elk City Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise kind and helpful office staff. Still worth an in-person visit.

301 North Garrett, Elk City, OK 73644118 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 16 Google reviews

5
4
3
2
1
Elk City Nursing and Rehabilitation Center Nursing Home in Elk City, OK — Street View
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What this means for your family

Given the serious allegations regarding hygiene and staff conduct, we strongly advise conducting an unannounced visit to inspect the facility's cleanliness personally. While the office staff has received some praise, the recurring reports of unprofessional behavior and pest issues are significant red flags that require direct questioning of the administration.

Google Reviews

Google Reviews

16 reviews on Google
Elk City Nursing and Rehabilitation Center faces significant criticism regarding staff behavior and facility hygiene, with reports of bedbug infestations and rude treatment of residents. While some reviewers praise the office staff, the facility is plagued by a high volume of low-rated reviews and allegations that positive feedback is generated by employees.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean1.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Kind and helpful office staff

Concerns

  • Unprofessional or rude staff behavior (mentioned by 2 reviewers)
  • Poor facility hygiene and pest issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(1)3.01.0'19(2)5.03.0'22(2)2.31.0'25(2)5.0'26(1)

Distribution · 16 analyzed

5
7
4
0
3
1
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about how kind and helpful the office staff is; how does that welcoming culture translate to the daily care provided by the floor staff?
  • 2What specific steps are being taken to ensure the facility remains clean, fresh, and well-maintained for the residents?
  • 3How do you ensure that the high standards seen in your CMS health inspections are consistently met by the caregiving team during every shift?
  • 4Can you tell me about the daily activities and social programs available to help residents stay engaged and connected with one another?
  • 5What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
  • 6How does the facility manage pest control and deep cleaning schedules to ensure a comfortable living environment?

Personalized based on this facility's data


Key Review Excerpts

They are mean, rude, disrespectful, to some of thr staff and residents. They need to look into this bedbug infested place.

Family member · 2023☆☆☆☆

The kindness of the office staff is unmatched.

Visitor · 2023★★★★★

Some staff not friendly and rude to the senior people.

Family member · 2022☆☆☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.27hrs
36%
Registered nurses for medical care
Total Nursing
4.20hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.8%
Worse than Avg
Here
30.8%
US
19.5%
OK
25.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
OK
3.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
OK
90.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
15.5%
OK
17.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OK
94.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.7%
Better than Avg
Here
14.7%
US
19.4%
OK
17.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
OK
74.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
OK
75.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OK
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (7.2)

This facility shows recurring issues across multiple surveys, with infection control deficiencies appearing in both 2024 and 2025 inspections. The most frequent problems involve resident care planning and assessments, infection control, and medication labeling. While all deficiencies have correction dates, the persistence of infection control issues across surveys suggests ongoing challenges in maintaining consistent standards that families should discuss during visits.

Aug 1, 2025Routine
4
0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 20, 2024Routine
9
0642Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Ensure a qualified health professional conducts resident assessments.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Elk City Nursing and Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Elk 421, LLC

Owner · Organization

25%

David Braly Rev Trust

Owner (parent company) · Organization

50%

Maria Trapp-Braly Rev Trust

Owner (parent company) · Organization

50%

Braly, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Trapp, Maria

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Dout, AlexanderOfficer / DirectorFogle, KimberlyOfficer / DirectorBank, DavidManagerBrimer, ArmeldiaManagerGlosser, PatriciaManager
Source: Medicare provider data

Contact

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References & Resources

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