Bell Avenue Nursing Center
Strong Medicare quality ratings; families often praise attentive and compassionate nursing staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
While recent reviews suggest a highly positive environment with dedicated staff, the facility has a history of serious complaints regarding administrative transparency and care consistency. When touring, we recommend asking specifically about their protocols for ensuring hygiene schedules are met and how they handle family communication regarding care plan changes.
Google Reviews
Google Reviews
22 reviews on Google“Bell Avenue Nursing Center receives polarized feedback, with recent reviews highlighting a compassionate and attentive staff, while older or critical reviews raise serious concerns regarding administrative transparency, neglect, and basic service consistency. Families should be aware of reports regarding inconsistent hygiene schedules and management issues, which contrast sharply with recent praise for the facility's environment and care quality.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and compassionate nursing staff
- Clean and well-maintained facility
- Strong support from CNAs and med aides
Concerns
- Inconsistent or delayed hygiene and shower schedules (mentioned by 2 reviewers)
- Administrative transparency and management communication issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a primary focus for your team, how do you ensure that residents receive consistent support with daily hygiene and shower routines?
- 2Could you walk me through the current process for how administrative staff keeps families updated on changes in a resident's care plan or facility policies?
- 3With a capacity of 90 residents, what specific steps are taken to ensure that communication between nursing staff and family members remains proactive and transparent?
- 4What does a typical daily activity schedule look like to keep residents engaged and active within the facility?
- 5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?
- 6Since residents often praise the compassion of your CNAs and med aides, how do you support your frontline staff to ensure that level of care remains consistent throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“Our loved one has lived here for 2 years now and we have always been so relieved leaving our visits because she expresses her happiness and contentment.”
“All of the staff are fantastic! Housekeeping, kitchen, med aides, nurses and especially the CNA’s!!”
“Nursing staff for the most part is great. Food service is a little disappointing. Admin is nothing but a bunch of bottom line watching liars.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with families filing complaints that led to findings of abuse/neglect issues and inadequate reporting of incidents. Fire safety, medication management, and resident assessments are the most recurring problem areas, with fire safety violations appearing across multiple surveys indicating persistent issues. While the facility reports correcting deficiencies, the pattern of repeated fire safety problems and high-severity abuse concerns warrant careful consideration during any visit.
Mar 26, 2025Routine6
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 17, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 1, 2023Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jan 5, 2023Routine8
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Aug 22, 2024
$31,008
Ownership & Operations
Who Operates This Facility
Bell Avenue Nursing Center
for profit
Chain Affiliation
Skyblue Healthcare
10 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 7 (Best)
Ownership & Management
Owners
Rivers Edge Operations LLC
Owner · Organization
Rivers Edge Partners LLC
Owner (parent company) · Organization
Oelbaum, Yitzchok
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit bellavenuenursing.com
Medicare data downloads
Original nursing home datasets
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