Nursing Home · El Paso, IL
850 East Second Street, El Paso, IL 61738
About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 123 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
El Paso Rehabilitation and Health Care Center receives highly polarized feedback, with a massive influx of generic five-star reviews in December 2022 contrasting sharply with serious allegations from residents and family members. While some residents praise the staff's kindness and the facility's cleanliness, others report severe neglect, including issues with food quality, maintenance, and a hostile management environment.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviews praise the staff as caring and professional, while others describe a hostile environment and neglectful leadership.
Negative reviews cite management as unresponsive or dishonest regarding resident care.
Some residents describe the facility as clean, but others explicitly label it a 'dump' and mention pest issues.
Reviews are split between those who enjoy the meals and those who report bugs in food and a lack of accommodation for allergies.
Multiple reviewers highlight that the facility organizes fun outings and activities for residents.
Reviewers specifically mention the facility provides excellent care for those with mental health needs.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“They don't care about there residents food allergies and fix whatever they want and then your forced to eat cereal 24-7. They don't care if you're toilet works or if you have air conditioning. They need to shut this place down just for the bugs in your food.”
“Johnathan the new boss is a joke and will lie straight to your face and you don't get the care you need they want all of us to just lay in our beds until we die which has happened multiple times”
“The staff goes above and beyond! From buying clothing for anyone who comes empty handed to the staff member in laundry sewing on buttons with her own sewing kit to taking personal time and taking residents out on fun adventures”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of repeated deficiencies, with over half triggered by family complaints. Resident protection from abuse and neglect appears in 18 violations across multiple surveys, along with persistent issues in resident rights and safety management. While all deficiencies show correction dates, the recurring nature of protection violations and high complaint volume suggest ongoing challenges that families should investigate thoroughly before considering placement.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Mar 18, 2025
$45,396
Fine
Feb 7, 2024
$124,410
Payment Denial
Feb 7, 2024
27-day denial
El Paso Rehabilitation and Health Care Center
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit tutera.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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