See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

El Centro Post-Acute Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1700 S. Imperial Ave, El Centro, CA 92243123 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 72 Google reviews

5
4
3
2
1
El Centro Post-Acute Care Nursing Home in El Centro, CA — Street View
Street View

Watch El Centro Post-Acute Care

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility shows signs of recent improvement in management and rehabilitation quality. However, families must remain extremely vigilant regarding medication administration and response times to call lights, as serious errors have been documented.

Google Reviews

Google Reviews

72 reviews on Google
Families often praise the facility for its compassionate nursing staff and effective rehabilitation services, particularly for hip replacements. However, there are serious, recurring allegations regarding medication errors, neglectful response times to call lights, and poor hygiene standards. While some recent reviews highlight recent management improvements, others warn of life-threatening medical mismanagement.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean4.0ActivitiesN/AMeds1.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Effective physical therapy and rehabilitation
  • Clean and well-decorated environment
  • Friendly admissions and administrative team

Concerns

  • Medication errors and mismanagement (mentioned by 2 reviewers)
  • Slow response to call lights and patient needs (mentioned by 2 reviewers)
  • Issues with cleanliness and unpleasant odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.2'18(5)1.01.0'20(1)2.83.0'23(4)4.54.6'25(12)5.0'26(4)

Distribution · 78 analyzed

5
56
4
5
3
1
2
1
1
15
15 reviews posted between Oct 29, 2024Oct 30, 2024 · 15 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your nursing and rehab teams; how do you ensure that level of professional care is consistent across all shifts?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
  • 3How does the staff manage call lights to ensure that residents' needs are addressed promptly, even during busy periods?
  • 4Could you tell us about your daily cleaning schedule and how you maintain a fresh, pleasant environment for the residents?
  • 5In the event of a medical emergency during the night, what is the immediate process for getting specialized care to a resident?
  • 6What kind of social activities or daily outings do you organize to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

I was surprised to see the dedication, care, patience and love that all the Caregivers and physical therapist showed not only to me but all the patients, residence and temporary like my self.

Rehab patient · 2024★★★★

The staff is attentive and work to state standards and beyond! We thank God for their services!! Mom luvs the food!

Long-term resident's family · 2026★★★★★

They gave my mom wrong medication which took her to the ER where she almost passed.

Long-term resident's family · 2025☆☆☆☆
Source: 72 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.22hrs
29%
Registered nurses for medical care
Total Nursing
3.84hrs
94%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility30.0%
Worse than Avg
Here
30.0%
US
15.5%
CA
11.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
15.3%
CA
10.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.4%
CA
10.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
14.4%
CA
10.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
CA
4.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
79.8%
CA
93.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
1.6%
CA
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
2penalties
Near state avg (15.4)
7 complaint-triggered
$10,254 in fines

This facility shows concerning patterns with families filing seven complaints that led to deficiencies, including serious issues around resident abuse protection and medication management. The most recurring problems involve medication management, care planning, and infection control, with medication errors appearing across multiple surveys. While the facility has corrected each cited deficiency, the frequency of issues (75 deficiencies across 9 surveys) and repeated problems in core care areas suggest ongoing quality challenges that warrant careful consideration before placement.

Sep 24, 2024Complaint
1
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Sep 12, 2024Routine
20
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0347Minimal · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Aug 15, 2024Complaint
1
0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Jun 5, 2024Complaint
1
0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Apr 3, 2024Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Oct 25, 2023Complaint
2
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Federal Penalties

Fine

Feb 20, 2024

$3,418

Fine

Jan 22, 2024

$6,836

Ownership & Operations

Who Operates This Facility

Owner / Operator

El Centro Post-Acute Care

Organization Type

for profit

Chain Affiliation

Chain Name

Bayshire Senior Communities

Chain Size

12 facilities nationwide

Chain avg rating: 3.1/5 · Rank 8 of 11

Ownership & Management

Owners

Bayshire LLC

Owner · Organization

100%

Key personnel

Kirby, ScottOfficer / DirectorKirby, ScottManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call