Eger Harbor House, INC.
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 35 Google reviews
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What this means for your family
Eger Harbor House is praised for its clean environment and engaging activities, making it a comfortable home for many residents. However, families should be aware that administrative communication can be slow; it is recommended to visit in person if you do not receive a timely response to your inquiries.
Google Reviews
Google Reviews
35 reviews on Google“Eger Harbor House is generally viewed as a clean, friendly, and well-maintained assisted living facility where residents often feel like family. Reviewers frequently praise the attentive staff and the variety of daily activities, though some have noted occasional challenges with administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained facility
- Active social environment with daily activities
- Private studio-style apartments
Concerns
- Difficulty with administrative communication and returning phone calls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the active social calendar here, what are some of the most popular daily activities that residents currently look forward to?
- 2Since my family values staying well-informed, what is the best way to ensure consistent communication with the administrative team regarding my loved one's care updates?
- 3I noticed the facility is well-maintained; could you walk me through how the staff manages the upkeep of the private studio apartments to ensure they remain comfortable for residents?
- 4In the event of a medical concern or emergency, what is the specific protocol for notifying family members quickly?
- 5How does the staff balance the need for attentive, personalized care with the daily routine of a 75-resident community?
- 6What steps do you take to ensure that family members feel connected and supported if they have questions about administrative or billing matters?
Personalized based on this facility's data
Key Review Excerpts
“The staff are caring and attentive to residents’ needs, and there are fun activities every day. The food for the most part ranges between good and not so good, mostly depends on which chef is cooking.”
“Clean polite staff rooms are excellent a little slow returning your calls had to contact at least five times no call back finally went there and spoke with director and received a call from social worker and have a appointment”
“For the assisted living facility, it's a beautiful place hidden away in Staten Island. The building and surrounding nice and clean as well as the interior.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
No violations found in inspection history
Sep 6, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Eger Harbor House, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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