Nursing HomeMedicaid Medicare 5-star

Edgewood Health and Rehab

Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.

1393 E Don Tyson Parkway, Springdale, AR 72764|100 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.5/5

based on 85 Google reviews

(479) 751-2390 Directions Website

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What this means for your family

Edgewood Health and Rehab has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained facility and effective physical and occupational therapy. Review the component ratings and current source records before deciding.

Google Reviews

88 public Google reviews available

Edgewood Health and Rehab receives highly polarized feedback, with many reviewers praising the clean facility, friendly staff, and effective rehabilitation services. However, several families have reported critical lapses in basic care, including slow response times to call lights, failure to assist with feeding, and poor hygiene management. Prospective families should be aware that while many report a positive experience, there are recurring concerns regarding consistent attention to patient needs.

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Effective physical and occupational therapy
Warm and welcoming administrative staff
Use of therapy dogs for resident comfort

Concerns

Slow or non-existent response to call lights (mentioned by 2 reviewers)
Lack of assistance with basic needs like feeding and hygiene (mentioned by 3 reviewers)
Inconsistent medical follow-up and care planning (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 88 analyzed

⚡22 reviews posted between Apr 23, 2026 – Apr 24, 2026 · 22 were 5-star

⚡15 reviews posted between Mar 26, 2024 – Mar 27, 2024 · 14 were 5-star

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard wonderful things about the therapy dogs here; how often do they visit the residents?
2With the high praise for your physical and occupational therapy programs, how do you tailor those sessions to meet a resident's specific mobility goals?
3How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
4What is the process for ensuring that daily personal care, like assistance with meals and hygiene, is consistently provided to every resident?
5How does the clinical team manage medical follow-ups and updates to care plans to ensure nothing is missed between doctor visits?
6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?

Personalized based on this facility's data

Key Review Excerpts

“My 97 yo mother spent 20 days at Edgewood to rehabilitate after an abdominal surgery. The caring staff was the best part! She also had remarkable therapist for physical and occupational therapy 5 days a week.”

Long-term resident's family · 2026★★★★★

“My mom was just released from Edgewood after a 3 week rehab stay and we had the best experience. It was night and day, 180 degree difference from her previous rehab experience at a different facility 3 years ago.”

Rehab patient's family · 2025★★★★★

“Don't be fooled, the building looks nicer than your typical nursing home but in my experience most of the people that work here do not care! My dad was there for a bit and every time he would push the button for something, it would take a very long time for someone to come help.”

Rehab patient's family · 2023★★☆☆☆

Source: 88 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.27hrs

36%

Registered nurses for medical care

Total Nursing

4.43hrs

All nurses + aides combined

Staff Turnover

47%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.4%

Better than Avg

Here

6.4%

19.5%

21.7%

Washington

19.5%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

1.4%

Washington

1.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility5.1%

Better than Avg

Here

5.1%

15.4%

10.9%

Washington

11.1%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility10.3%

Better than Avg

Here

10.3%

19.0%

13.5%

Washington

11.1%

Residents needing more daily help over time

↓ Lower is better

This Facility5.6%

Better than Avg

Here

5.6%

13.9%

9.5%

Washington

8.1%

Residents whose walking got worse

↓ Lower is better

This Facility6.1%

Better than Avg

Here

6.1%

14.1%

10.1%

Washington

8.8%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

82.0%

Washington

80.1%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.6%

Better than Avg

Here

91.6%

79.8%

77.7%

Washington

76.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.3%

Washington

0.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

13findings in history

Latest survey: 2 · well below AR avg (4.3)

Edgewood Health and Rehab has 13 deficiencies across recent surveys, with all issues reportedly corrected by the facility. The most recurring problems involve food safety and meal preparation, infection control, and resident assessments. Concerning patterns include repeated food safety violations and infection control issues that reappeared after previous corrections, suggesting ongoing challenges in maintaining consistent standards in these critical care areas.

Nov 7, 2024Routine2 findings

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 8, 2023Routine6 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 10, 2022Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edgewood Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Anthony & Bryan Adams

Chain Size

38 facilities nationwide

Chain avg rating: 3.8/5 · Rank 1 of 37 (Highest rating)

Ownership & Management

Owners

Ovation Health Systems, INC

Owner · Organization

100%

Key personnel

Centennial Bank5% or Greater Mortgage InterestJack, NacoleManaging Control - Governing BodyJones, TracieManaging Control - Governing BodyThomas, DarrylManaging Control - Governing BodyThomas, DarrylOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(479) 751-2390

edgewoodhealthandrehab.com

1393 E Don Tyson Parkway

Springdale, AR 72764

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

85 reviews from families & visitors

Official Website

Visit edgewoodhealthandrehab.com

Medicare data downloads

Original nursing home datasets

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