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Nursing HomeMedicaid

Edgewood Health and Rehab

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

1393 E Don Tyson Parkway, Springdale, AR 72764100 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 86 Google reviews

5
4
3
2
1
Edgewood Health and Rehab Nursing Home in Springdale, AR — Street View
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What this means for your family

Edgewood offers a clean environment and strong rehabilitation services, which many families find beneficial for short-term recovery. However, because multiple reviewers have raised concerns about responsiveness and basic daily assistance, we strongly recommend visiting during off-hours and asking specifically how the facility ensures call lights are answered promptly.

Google Reviews

Google Reviews

86 reviews on Google
Edgewood Health and Rehab receives highly polarized feedback, with many reviewers praising the clean facility, friendly staff, and effective rehabilitation services. However, several families have reported critical lapses in basic care, including slow response times to call lights, failure to assist with feeding, and poor hygiene management. Prospective families should be aware that while many report a positive experience, there are recurring concerns regarding consistent attention to patient needs.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities8.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Effective physical and occupational therapy
  • Warm and welcoming administrative staff
  • Use of therapy dogs for resident comfort

Concerns

  • Slow or non-existent response to call lights (mentioned by 2 reviewers)
  • Lack of assistance with basic needs like feeding and hygiene (mentioned by 3 reviewers)
  • Inconsistent medical follow-up and care planning (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(2)1.01.0'21(4)3.04.8'23(15)4.84.4'25(7)4.8'26(39)

Distribution · 88 analyzed

5
77
4
0
3
0
2
1
1
10
22 reviews posted between Apr 23, 2026Apr 24, 2026 · 22 were 5-star
15 reviews posted between Mar 26, 2024Mar 27, 2024 · 14 were 5-star

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the therapy dogs here; how often do they visit the residents?
  • 2With the high praise for your physical and occupational therapy programs, how do you tailor those sessions to meet a resident's specific mobility goals?
  • 3How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
  • 4What is the process for ensuring that daily personal care, like assistance with meals and hygiene, is consistently provided to every resident?
  • 5How does the clinical team manage medical follow-ups and updates to care plans to ensure nothing is missed between doctor visits?
  • 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

My 97 yo mother spent 20 days at Edgewood to rehabilitate after an abdominal surgery. The caring staff was the best part! She also had remarkable therapist for physical and occupational therapy 5 days a week.

Long-term resident's family · 2026★★★★★

My mom was just released from Edgewood after a 3 week rehab stay and we had the best experience. It was night and day, 180 degree difference from her previous rehab experience at a different facility 3 years ago.

Rehab patient's family · 2025★★★★★

Don't be fooled, the building looks nicer than your typical nursing home but in my experience most of the people that work here do not care! My dad was there for a bit and every time he would push the button for something, it would take a very long time for someone to come help.

Rehab patient's family · 2023★★☆☆☆
Source: 86 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

16

measures

Worse Than Avg

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
AR
21.7%
Washington
19.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AR
1.4%
Washington
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
15.5%
AR
11.1%
Washington
16.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
19.4%
AR
14.0%
Washington
20.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
14.4%
AR
10.1%
Washington
14.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
AR
11.0%
Washington
15.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
81.8%
AR
82.0%
Washington
82.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.6%
Better than Avg
Here
91.6%
US
79.8%
AR
77.7%
Washington
79.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AR
1.3%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (4.3)

Edgewood Health and Rehab has 13 deficiencies across recent surveys, with all issues reportedly corrected by the facility. The most recurring problems involve food safety and meal preparation, infection control, and resident assessments. Concerning patterns include repeated food safety violations and infection control issues that reappeared after previous corrections, suggesting ongoing challenges in maintaining consistent standards in these critical care areas.

Nov 7, 2024Routine
2
0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 8, 2023Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 10, 2022Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edgewood Health and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Anthony & Bryan Adams

Chain Size

38 facilities nationwide

Chain avg rating: 3.8/5 · Rank 3 of 37 (Best)

Ownership & Management

Owners

Ovation Health Systems, INC

Owner · Organization

100%

Key personnel

Adams, BryanAdp of the SnfBurner, KimberlyAdp of the SnfEllis, JohnAdp of the SnfJack, NacoleAdp of the SnfJones, TracieAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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