Edgewood Centre (the)
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 86 Google reviews

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What this means for your family
Edgewood Centre is widely praised for its clean environment and compassionate nursing team, making it a strong contender for long-term and memory care. However, because some families have reported delays in call-button responses, we recommend asking the administration about their current staffing ratios and how they handle call-light response times during weekends and evenings.
Google Reviews
Google Reviews
86 reviews on Google“Edgewood Centre is widely regarded as a clean, welcoming, and professional facility with a strong emphasis on compassionate care. While the vast majority of families praise the attentive nursing staff and the facility's aesthetic appeal, there are isolated but serious reports regarding understaffing and slow response times to call buttons. Families should be aware that while the environment is highly rated, consistent advocacy for a loved one is recommended.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and support staff
- Consistently clean and well-maintained facility
- Welcoming and professional atmosphere
- Strong rehabilitation services
Concerns
- Slow response times to call buttons (mentioned by 2 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 89 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has a 3-star staffing rating, how do you manage call button response times during peak hours to ensure residents aren't waiting too long for assistance?
- 2I noticed the facility has a very strong reputation for cleanliness and a welcoming atmosphere; what specific protocols do you have in place to maintain that high standard of care consistently?
- 3With your strong rehabilitation services, how do you coordinate the transition from intensive therapy back into daily life and activities for residents?
- 4How does your team handle medical emergencies or urgent health changes, particularly during evening or weekend shifts when staffing levels may fluctuate?
- 5What does a typical social calendar look like for residents here, and how do you encourage participation to ensure everyone feels included in the community?
- 6Since there have been a few recent state violations, could you walk me through the steps you are currently taking to address those areas and improve your overall health inspection outcomes?
Personalized based on this facility's data
Key Review Excerpts
“The day my Mom was admitted she was welcomed at the entrance and escorted to her room. Within 15 minutes she was seen by a nurse, admitting, OT and PT.”
“The Edgewood Center Memory Care Unit was the best choice I could have ever made for my loved one. The nursing staff truly care about the patients.”
“While the facility is clean and the staff members are generally kind and competent, they are terribly short staffed and the food is terrible. In any rehab, one must have a strong advocate with eyes on the situation every day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Edgewood Centre has 26 deficiencies across 3 surveys, with recurring issues in fire safety systems, medication management, and resident assessment processes. The facility shows a pattern of repeated deficiencies in areas like cooking facility protection, emergency power systems, and fire drills spanning multiple years. While all violations have reported correction dates, the persistence of similar safety and operational issues across surveys suggests ongoing systemic challenges that families should discuss during visits.
Jun 5, 2025Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Mar 14, 2024Routine14
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Feb 17, 2023Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Edgewood Centre (the)
for profit
Chain Affiliation
Green Tree Health Management
7 facilities nationwide
Ownership & Management
Owners
Edgewood Nh Opco Holdco LLC
Owner · Organization
Dasay 2019 Trust
Owner (parent company) · Organization
Gamta 2020 Trust
Owner (parent company) · Organization
Sj Healthcare Capital LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit edgewoodcrh.com
Medicare data downloads
Original nursing home datasets
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