Cedar Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 43 Google reviews
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What this means for your family
Cedar Healthcare Center is highly regarded for its rehabilitation team and compassionate care, making it a strong candidate for recovery. However, given recent reports of communication breakdowns and medical oversight concerns, we strongly advise families to establish a clear, documented communication plan with the administration upon admission and to maintain a frequent, visible presence to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
43 reviews on Google“Cedar Healthcare Center is widely praised for its dedicated, compassionate staff and effective rehabilitation services, with many families noting significant improvements in their loved ones' quality of life. However, recent reviews highlight serious concerns regarding communication failures, administrative follow-through, and potential lapses in medical oversight. While many long-term residents and rehab patients report positive experiences, families should be aware of inconsistent responsiveness during critical times.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective short-term rehabilitation programs
- Clean and well-maintained facility environment
- Proactive social services and administrative support
Concerns
- Poor communication and lack of responsiveness from administration (mentioned by 2 reviewers)
- Understaffing leading to potential lapses in care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that your facility has a 3-star staffing rating, how do you ensure that residents receive timely attention during peak hours?
- 2I noticed some families have expressed a desire for more consistent updates; what is your standard process for keeping families informed about their loved one's daily status?
- 3Since medication management is a priority for us, could you walk us through your process for ensuring accuracy and safety when administering daily prescriptions?
- 4I see that you are active in responding to feedback online; how do you incorporate that family input into your day-to-day operations?
- 5What does a typical day look like for residents here, and how do you encourage participation in social activities?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating immediately with the family?
Personalized based on this facility's data
Key Review Excerpts
“Cedar Healthcare Center is phenomenal! My mother was brought there straight from the hospital recovering from kidney failure & sepsis. Cedar Healthcare Center not only nursed her back to good health there incredible staff also provided a caring environment while doing so!”
“My mother was in the memory care unit at Cedar. There were so many amazing things. She was very happy there. The full-time staff from the head nurses (weekdays, Erica and weekend, Sherry) were AMAZING!!!”
“My brother-in-law has been at Cedar Healthcare Center for half a year, and we are there frequently. I have found the staff to be consistently helpful and caring. They have difficult jobs but are always so nice.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cedar Healthcare Center has had 13 deficiencies across three surveys, with all issues reportedly corrected by the facility. The most frequent problems involved fire safety systems, medication management, and administrative procedures around resident agreements. While no complaints were filed by families, the facility has faced recurring challenges with safety infrastructure including smoke barriers, emergency lighting, and fire alarm systems that required correction.
Jun 26, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
May 8, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Environmental Deficiencies
Have policies on smoking.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
May 12, 2023Routine4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Ownership & Operations
Who Operates This Facility
Cedar Healthcare Center
for profit
Ownership & Management
Owners
White Mountain Peak Healthcare LLC
Owner · Organization
Nhoc LLC
Owner · Organization
Aggcp LLC
Owner (parent company) · Organization
Wmp Holdco LLC
Owner (parent company) · Organization
Kamna Holdings LLC
Owner (parent company) · Organization
Wmp Hc LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit cedar-hc.com
Medicare data downloads
Original nursing home datasets
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