Edenwald
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
Edenwald offers a beautiful, activity-rich environment where many residents thrive long-term. However, families should be aware of reports regarding inconsistent staff professionalism in the cafe and during tours; we recommend visiting during different times of the day to observe staff interactions firsthand.
Google Reviews
Google Reviews
28 reviews on Google“Edenwald is a Continuing Care Retirement Community (CCRC) that receives high praise for its beautiful campus, active lifestyle programs, and generally kind, attentive staff. While many families report that their loved ones thrive in this environment, some visitors have noted instances of unprofessional behavior from specific staff members, particularly in the cafe and during tours.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus
- Engaging activities and programs
- Friendly and supportive staff
- Strong reputation for long-term care
Concerns
- Unprofessional or rude staff behavior in cafe and during tours (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given Edenwald's strong reputation for engaging activities, could you walk us through a sample weekly calendar and how you help new residents integrate into these programs?
- 2We noticed that the facility maintains a 5-star CMS staffing rating; how does this high level of staffing translate into the daily hands-on care my loved one will receive?
- 3We’ve read that the campus is beautifully maintained, but we are also interested in the culture of the staff; how do you ensure that every interaction, whether in the cafe or during a tour, remains consistently warm and professional?
- 4With 6 state violations recorded in the last year, could you explain the steps the facility has taken to address those specific concerns and prevent them from recurring?
- 5I noticed that management is active in responding to online feedback; how do you use that family input to improve the quality of life for residents on a day-to-day basis?
- 6Since Edenwald is a smaller community of 70 residents, how does this size benefit the speed and quality of your medical response during an urgent health situation?
Personalized based on this facility's data
Key Review Excerpts
“The front desk staff are wonderful, and so patient with guests and residents alike (even when people are being rude to them). The housekeeping and dining staff are friendly and patient, and the maintenance crew are always helpful.”
“As an active woman she enjoyed life at Edenwald immensely: meals and programs, exercise classes and volunteer opportunities, flowers to admire and card games to play, friendly people and caring staff. She thrived in her new life.”
“The staff was always friendly and always very helpful. I would like to say that Ayana is the most delightful Women. So kind and helpful and wonderful with the Residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered an inspection revealing concerning issues with medication management and abuse prevention at Edenwald. The facility had 15 deficiencies across two surveys, with recurring problems in resident rights, medication oversight, and safety systems. While all deficiencies show correction dates, the pattern suggests systemic challenges that warrant careful consideration before placement.
Mar 30, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 23, 2025Routine9
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Jun 23, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 17, 2022Routine4
Smoke Deficiencies
Provide properly protected cooking facilities.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Ownership & Operations
Who Operates This Facility
Edenwald
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit edenwald.org
Medicare data downloads
Original nursing home datasets
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