Ecumen Lakeshore
Strong Medicare quality ratings; families often praise beautiful, clean, and modern facility. Still worth an in-person visit.
based on 20 Google reviews

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What this means for your family
Ecumen Lakeshore offers a high-quality physical environment with excellent private rooms and a strong rehab team, making it a popular choice for short-term stays. However, families should be vigilant regarding care oversight; ensure you have a plan to monitor your loved one's condition closely, as some reports suggest challenges with nursing responsiveness and assessment of acute changes.
Google Reviews
Google Reviews
20 reviews on Google“Ecumen Lakeshore is frequently praised for its beautiful, modern facility and private, comfortable rooms. While many residents and families report compassionate care and effective rehabilitation, there are significant concerns regarding staffing levels, responsiveness, and the quality of nursing assessments during acute health changes.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and modern facility
- Private, spacious, and quiet rooms
- Compassionate and friendly staff
- Effective short-term rehabilitation services
Concerns
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Inadequate nursing assessment of acute patient changes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's beautiful, modern design, how do you encourage residents to utilize the common spaces for social interaction throughout the day?
- 2I noticed you actively engage with online feedback; how does that culture of responsiveness translate into how you handle family concerns or updates about a resident's daily well-being?
- 3When a resident experiences a sudden change in health status, what is the specific process for assessing the situation and ensuring the family is kept informed?
- 4With the facility being at a 60-resident capacity, how do you manage staffing levels during peak hours to ensure that call lights are answered promptly?
- 5Since the short-term rehab services are highly regarded, how do you ensure that same level of attentive, consistent care is provided to long-term residents?
- 6What opportunities are there for family members to participate in the care planning process, especially regarding communication on medical updates?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff has been nothing but the most compassionate, caring, loving, kind & professional from Day 1. They are doing whatever it takes to make sure my stay & rehab are a positive experience.”
“Everyone from the front desk, CNAs and the RN were great and compassionate. PT and OT you guys rock! The whole place is beautiful and the private rooms and bathrooms were the best.”
“Would not recommend anyone’s loved one be sent to this facility without someone watching over every minute of care they receive. Short staff and nursing staff without proper training to assess and notice acute changes in patient status.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ecumen Lakeshore has 26 deficiencies across three surveys, primarily involving fire safety systems, building maintenance, and medication management. Fire safety issues like sprinkler system maintenance and fire door problems appear repeatedly across all surveys, suggesting ongoing challenges. The facility also had deficiencies in pharmacy services and infection control. While all issues show correction dates, the recurring fire safety patterns warrant attention during your visit.
Aug 7, 2025Routine8
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jun 13, 2024Routine7
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 8, 2023Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ecumen Lakeshore
nonprofit
Chain Affiliation
Ecumen
5 facilities nationwide
Ownership & Management
Owners
Ecumen
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit ecumenlakeshore.org
Medicare data downloads
Original nursing home datasets
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