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Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and therapy teams. Still worth an in-person visit.
based on 157 Google reviews
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East View Healthcare has a strong overall Medicare rating. Public reviewers frequently mention: exceptional rehabilitation and therapy teams and compassionate and dedicated nursing staff. Review the component ratings and current source records before deciding.
Families considering East View Healthcare will find a facility with a highly praised rehabilitation and therapy department, often described as professional and compassionate. However, there are serious, recurring allegations of medical neglect, medication errors, and poor hygiene standards, particularly regarding response times to call lights and cleanliness of patient care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 161 analyzed
The owner provides highly personalized and warm responses to 5-star reviews, often addressing specific staff members or patient milestones. For negative reviews, the owner maintains a professional and empathetic tone, consistently inviting the reviewer to contact management directly for investigation.
Personalized based on this facility's data
Key Review Excerpts
“The love and care you provided, from the outstanding and wonderful rehab department to the nursing staff- all done with the grace of angels. I felt comforted to put my dad in your hands.”
“My grandmother was in this facility after falling and breaking her back. She was there FIVE DAYS and her surgery dressings were never cleaned, and when we got her out of there and back to a hospital she was covered in dried feces.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
East View Healthcare has recurring issues across multiple areas, with families filing complaint reports about medication management and infection control problems. The facility shows persistent deficiencies in fire safety (smoke barriers, emergency exits), medication management, and infection control across surveys from 2023 to 2025. While all violations have reported correction dates, the pattern of repeated issues in critical safety areas warrants careful consideration during your visit.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Kirbyville I Enterprises, LLC
for profit
WALLSVILLE HEALTHCARE INC
AMANDA BAILEY
The Ensign Group
342 facilities nationwide
Chain avg rating: 2.9/5 · Rank 14 of 84
Owners
Liberty County Hospital District no.1
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
157 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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