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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 39 Google reviews
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Eaglecrest Nursing and Rehab has a strong overall Medicare rating. Public reviewers frequently mention: clean, well-maintained facility and friendly and dedicated nursing staff. Review the component ratings and current source records before deciding.
Eaglecrest Nursing and Rehab receives polarized feedback, with many reviewers praising the cleanliness and the kindness of the staff, while others report severe neglect and safety failures. Families should be aware of serious allegations regarding patient hygiene, delayed medical response, and lack of communication during emergencies. While some families feel their loved ones received life-saving care, others describe distressing experiences with wound care and staff responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mother had basically given up on getting better because of the horrible quality of care that she was receiving at a facility in Jonesboro. I was able to get her transferred to Eaglecrest where the entire staff has gone above and beyond to get her better.”
“If you want someone you love to not be taken care of or safe, please send them to Eagle Crest. They allow patients to fall and do NOT get them medical care until after a family member brings up the patient does not look right.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Eaglecrest has 16 deficiencies across 3 surveys with all violations corrected by the facility. The most frequent issues involve fire safety equipment problems (smoke detectors, extinguishers appearing in multiple surveys), daily care assistance, and care planning. Recurring problems with fire safety equipment and some repeated care planning deficiencies suggest ongoing operational challenges, though the facility has addressed each citation when identified.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Eaglecrest Nursing and Rehab
for profit
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 1 of 37 (Highest rating)
Owners
Eagle Health Systems INC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
39 reviews from families & visitors
Official Website
Visit eaglecrestnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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