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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 22 Google reviews
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Ash Flat Healthcare and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include compassionate, family-oriented staff. Some reviewers note concerns about difficulty reaching staff or receiving timely information (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Ash Flat Healthcare and Rehabilitation Center receives high praise for its compassionate, family-like care, particularly regarding physical rehabilitation and end-of-life support. However, some families have reported significant challenges with administrative communication and policies regarding the discharge of residents with complex behavioral or financial needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 25 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Amazing facility that treats their residents like family. Great job getting my Mom's strength back so she could be at home”
“For all that goes on in Healthcare, speaking as a Healthcare Professional , the staff took care of my father as if he was their own for his short stay before he passed here.”
“Be cautious if you have a loved one going there that is on Anti psychotic medication. They have to try and ween them off and if it goes south and they cannot handle them, then they are out.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern with recurring deficiencies in daily care, accident prevention, and food safety appearing across multiple surveys from 2022 to 2024. Families have filed complaints about safety issues, and the same problems with accident hazards and basic care assistance have persisted despite corrections. While all deficiencies show correction dates, the repeated nature of these fundamental care issues suggests ongoing challenges with maintaining consistent standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ash Flat Healthcare and Rehabilitation Center
for profit
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 35 (Highest rating)
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Jej Assets Lp
Owner (parent company) · Organization
Ponthie, Sharlot
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
22 reviews from families & visitors
Official Website
Visit ashflathc.com
Medicare data downloads
Original nursing home datasets
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