Eagle Ridge Personal Care Home

A medication error discovered on 4/11/24 was not reported to the Department within the required 24-hour timeframe.

The resident-home contract for one resident was not signed by the resident.

The home failed to obtain written physician certification for a resident receiving hospice care who was not evacuated during a fire drill.

The front exit door required excessive force to open, potentially preventing immediate egress during an emergency.

An unannounced fire drill was not conducted during the month of November 2023.

A resident receiving hospice services was not evacuated to the designated meeting place during a fire drill.

The bedrail in Resident #1's room was not covered to prevent injury.

Resident room #110 did not have a mirror.

Two plastic bags of frozen meat patties in the upright freezer were not labeled or dated to indicate when they were opened.

The home's notification to the local Fire Department incorrectly stated there were zero immobile residents, despite one resident requiring total assistance for evacuation.

Resident 1's contract did not indicate whether the home collected a rent rebate on behalf of the resident.

Only one direct care staff worker was scheduled in the home, which did not meet the needs specified in Resident 1's RASP.

The home lacked verification that Staff Member A received orientation regarding smoking safety or telephone use and emergency services notification.

The pre-screening form for Resident 1 dated 11/2021 did not indicate if the home could meet the resident's needs.

A rug located outside the shower in bathroom II did not have slip-resistant backing, posing a fall risk.

A resident's glucometer was not calibrated to the correct time.

Staff failed to follow a prescriber's titration order for insulin based on blood glucose readings.