Eagle Lake Village
Limited public data on Eagle Lake Village. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 18 Google reviews
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What this means for your family
This facility presents significant risks regarding medical oversight and responsiveness to call lights. While some families report satisfaction with the cleanliness and room size, the documented instances of unaddressed infections and failure to respond to emergencies are critical red flags that require immediate investigation during any tour.
Google Reviews
Google Reviews
18 reviews analyzed“Families should exercise extreme caution due to severe reports of medical neglect, including unaddressed infections leading to amputation and failure to manage physical symptoms like edema. While some residents find the rooms spacious and the staff friendly, there are recurring, critical allegations regarding staff failing to respond to call lights and neglecting basic hygiene needs.”
Quality Themes
Tap a score for detailsStrengths
- Spacious and private resident rooms
- Friendly and accommodating staff members
- Clean facility environment
Concerns
- Severe medical neglect and failure to monitor physical health (mentioned by 2 reviewers)
- Unresponsive staff to call lights and emergency needs (mentioned by 2 reviewers)
- Poor communication with out-of-state family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses a centralized support center to respond to reviews, providing personalized names and specific escalations for serious complaints. While positive responses vary between generic and personal, negative reviews are met with professional empathy and attempts to move the conversation to private channels.
Questions for Your Tour
- 1We love how spacious the private rooms look; how do you ensure each resident's personal space stays clean and well-maintained daily?
- 2Could you walk us through your specific process for medication management and how you monitor changes in a resident's physical health?
- 3How do you handle call lights and ensure that staff members are able to respond quickly to a resident's immediate needs?
- 4Since we live out of state, what is your preferred method for keeping family members updated on their loved one's well-being and any changes in their condition?
- 5What does the daily dining experience look like, and how do you incorporate resident preferences into the meal planning?
- 6What kind of daily activities or social outings do you have planned to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“My mom is a resident and I pay for services my mom does not get. She is supposed to get showers and help with daily hygiene and the nursing staff has never noticed her toes creating a major infection resulting in amputation of the toes.”
“While communication can sometimes be hard living in a different state, EL is always responsive. She loves being enough. It’s always clean, food is good and staff is friendly.”
“My grandma is sitting there in tears, she needs help and can't reach her call light. My mom and I live in a different state so we have called 15 times leaving 5 voicemails between 4 people over the last hour and no one has answered nor helped my grandma yet.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 30, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 26, 2025InspectionClean
The inspection revealed several deficiencies across facility maintenance, resident room upkeep, and staff documentation. Notably, a broken section of the perimeter fence was cited as a potential immediate risk (Type A). Other issues include non-functioning plumbing, soiled common areas, and missing staff first aid certifications (Type B).
Aug 25, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 25, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 19, 2025ComplaintClean
This report details a complaint investigation conducted on February 19, 2025, regarding allegations of improper medication dispensing and failure to assist with medication refills. The investigator found that the allegations were unsubstantiated, meaning there was insufficient evidence to prove the violations occurred.
Sep 4, 2024ComplaintClean
The inspection was a Case Management-Incident review conducted on September 4, 2024. The analyst reviewed incident reports concerning resident falls and reviewed the facility's Fall Reduction Program Plan. No deficiencies were cited during this inspection.
Ownership & Operations
Who Operates This Facility
Eagle Lake Village;ciminocare
FAULKNER, ANTHONY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit ciminocare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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