Eagle Health & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews
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What this means for your family
While recent feedback suggests a strong, caring nursing team and helpful administrative staff, the facility's physical environment has been a point of contention. When touring, we recommend paying close attention to the cleanliness and layout of the rooms to ensure they meet your loved one's needs, and asking specifically how the facility ensures consistent patient monitoring.
Google Reviews
Google Reviews
25 reviews on Google“Eagle Health & Rehabilitation receives polarized feedback, with recent reviews highlighting a dedicated nursing staff and helpful administrative support. However, older reviews and some critical accounts raise concerns regarding facility aesthetics, perceived neglect, and unprofessional conduct by specific medical staff. Families report varying experiences, ranging from high satisfaction with therapy services to disappointment regarding the physical environment and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Helpful administrative and social work support
- Effective therapy services
- Professional leadership
Concerns
- Perceived lack of attention or neglect toward patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the leadership team is very active in communicating with families online; how do you typically keep us updated on our loved one's day-to-day well-being?
- 2The nursing staff seems to receive a lot of praise for being so attentive; what specific protocols do you have in place to ensure every resident receives consistent, personalized care throughout every shift?
- 3What are some of the favorite daily activities or social events that help residents stay engaged and connected with each other?
- 4Could you tell me a bit about your cleaning and housekeeping schedule to ensure the resident rooms and common areas are kept consistently fresh and tidy?
- 5In the event of a medical emergency or a change in health status during the night, what is the immediate process for notifying the family and coordinating care?
- 6Since therapy services are a strength here, how do the therapists work alongside the nursing staff to help residents regain their independence?
Personalized based on this facility's data
Key Review Excerpts
“The LPN that I love there is Nikki Hirds. She really cares about her patients and goes out of her way to make sure they are taking care of.”
“The nurses and aids there are like family and I really appreciate the care the workers and staff have shown my mother. Any problem that may arise is handled.”
“The first words out of my mother’s mouth when she arrived in the room for rehab was “This place is a dump!”.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to serious findings about resident abuse protection and reporting failures in April 2025. The facility has recurring issues with nutrition and dietary services, fire safety systems, and care planning that persist across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the pattern of repeated problems in key care areas warrants careful consideration.
Apr 25, 2025Routine6
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Apr 6, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 1, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 18, 2021Routine3
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Eagle Health & Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit eaglehealthrehabilitation.org
Medicare data downloads
Original nursing home datasets
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