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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 14 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey
Brown's Health and Rehabilitation has a middle-range Medicare overall rating. Strengths include attentive and caring staff. Some reviewers note concerns about poor communication and difficulty reaching staff (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Brown's Health and Rehabilitation presents a polarized experience, with recent feedback suggesting improvements under new management while older reviews highlight severe concerns regarding neglect and poor communication. Families should be aware of historical reports of inadequate staffing and hygiene issues, though recent visitors have noted a more attentive and caring environment.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 14 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Attentive & caring staff. Patients look happy & well taken care of. New management is making changes for the better!”
“If the nurses truly cared, I would not walk in to see my grandmother laying in a soaked bed from pee, and crying with hunger pains because the nurses did not make sure / help her eat breakfast nor give her a snack until lunch ca”
“Customer service is terrible. Trying to schedule a visitation appointment is nearly impossible. The staff will just transfer your call until you get sent to a voicemail.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering federal inspections, with 6 complaint-related deficiencies found across surveys. The facility has recurring issues with resident rights (notification procedures, treatment decisions), fire safety systems, and care planning. While all deficiencies show correction dates, the pattern of complaints suggests ongoing concerns families should investigate during visits.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 11, 2024
$4,039
Fine
Apr 11, 2024
$4,639
Brown's Health and Rehabilitation
for profit
Brighton Healthcare
8 facilities nationwide
Chain avg rating: 1.4/5 · Rank 1 of 17 (Highest rating)
Owners
Statesboro Holdco LLC
Owner · Organization
Fischer, David
Owner (parent company)
Inzelbuch, Azriel
Owner (parent company)
Lefkowitz, Zev
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
14 reviews from families & visitors
Official Website
Visit brownsnh.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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