Downey Retirement Center
Limited public data on Downey Retirement Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 31 Google reviews
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What this means for your family
This facility offers a lovely, clean environment with highly praised caregivers and engaging activities. However, because of past documented allegations regarding wound care and theft, families should specifically ask management about their current protocols for medical monitoring and the security of personal belongings.
Google Reviews
Google Reviews
31 reviews on Google“Families generally praise the facility for its warm, welcoming atmosphere and the compassionate, attentive nature of the caregivers. While many residents and visitors report high levels of happiness and social engagement, there are serious historical allegations regarding medical neglect, wound care, and theft that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean and well-maintained facility
- Engaging social activities and events
- Spacious and updated resident rooms
Concerns
- Allegations of medical neglect and poor wound care (mentioned by 2 reviewers)
- Staffing shortages in the memory care unit
- Loss of personal belongings and laundry issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us some of the updated resident rooms?
- 2Since we want to make sure our loved one stays active, could you tell us about some of the social activities and events currently happening for residents?
- 3How does the nursing team approach wound care and managing specific medical needs to ensure nothing is overlooked?
- 4What is the current staffing level in the memory care unit, and how do you ensure residents receive consistent attention during busy shifts?
- 5Could you walk us through your process for managing laundry and ensuring that personal belongings stay safe and organized?
- 6We value clear communication with families; what is your preferred method for giving us regular updates on our loved one's well-being?
Personalized based on this facility's data
Key Review Excerpts
“The staff's preparedness, knowledge, transparency, and compassion is why I chose Downey Retirement Center and why my mother (who suffers from dementia) continues to happily reside in the Oasis Memory Care living quarters.”
“The staff is super friendly and always goes above and beyond to make sure everyone feels at home. The facility is clean, and has a warm, welcoming atmosphere.”
“I toured this facility with my father. Nice and clean and smelled nice. Patients in the lobby area and were chatting with each other. Caregivers are friendly and reception is also friendly.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 13, 2026ComplaintClean
This report details a Complaint Investigation conducted regarding allegations of unlawful eviction and failure to safeguard personal belongings. The investigation found insufficient evidence to support the reported allegations, leading to the determination that the complaints are unsubstantiated.
Feb 6, 2026OtherClean
This was a Case Management Visit following up on deficiencies from an Annual Inspection. The report cites multiple deficiencies, including several Type A violations related to medication storage and documentation, as well as one Type B violation concerning eMAR documentation. Overall, the facility has several critical compliance issues that require immediate attention and correction.
Jan 6, 2026ComplaintClean
This report details a complaint investigation conducted regarding the safeguarding of a resident's personal belongings. The investigation reviewed records and interviewed staff and residents. Ultimately, the allegation was found to be unsubstantiated due to insufficient evidence.
Aug 28, 2025InspectionClean
The inspection identified three deficiencies: one Type A citation regarding missing resident reappraisals, another Type A citation concerning missing medications, and one Type B citation related to incomplete reappraisal documentation. The facility must address these critical issues, particularly the medication management and resident assessment records, by the specified due dates.
Aug 12, 2025OtherClean
This was a Case Management follow-up visit regarding deficiencies noted on 06/17/2025. The primary finding was a deficiency related to staff training records, specifically the failure to document the number of training hours per subject as required by Title 22 regulations. This deficiency was classified as Type B.
Aug 12, 2025ComplaintClean
This was a Case Management follow-up visit regarding deficiencies noted on 06/17/2025. The primary finding was a deficiency related to staff training records, specifically the failure to document the number of training hours per subject as required by Title 22 regulations. This deficiency was classified as Type B.
Aug 9, 2025ComplaintClean
This report details an investigation into multiple allegations, including staff smoking marijuana near oxygen tanks, inappropriate staff comments, and staff denying residents food or milk. The investigation found no evidence to support any of the reported allegations, and all allegations were deemed unsubstantiated.
Jul 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Brookshire Partners
BRANDIE MENDIBLES
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit downeyretirement.com
Medicare data downloads
Original nursing home datasets
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