Downey Community Health Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 168 Google reviews

Watch Downey Community Health Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (22 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record
What this means for your family
This facility is an excellent choice for rehabilitation and long-term care if you value a clean environment and highly dedicated nursing staff. However, families should closely monitor care during weekends and verify that communication protocols are being followed, as some reviewers noted lapses in responsiveness during off-hours.
Google Reviews
Google Reviews
168 reviews on Google“Downey Community Health Center is highly regarded by many families for its compassionate nursing staff and effective physical therapy department. While many reviewers praise the cleanliness and the kindness of specific social workers and CNAs, some families have reported serious concerns regarding neglect, inconsistent communication, and staffing shortages during weekends.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy and rehabilitation
- Clean and well-maintained facility
- Professional and helpful social services
Concerns
- Staffing shortages and slow response times (mentioned by 3 reviewers)
- Inconsistent communication regarding visitation or care (mentioned by 2 reviewers)
- Reports of neglect and poor hygiene maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 172 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and patient details named in the text. For negative reviews, the owner uses a professional, non-defensive tone and provides a direct phone number to encourage offline resolution.
Questions for Your Tour
- 1I noticed many people mention how compassionate and attentive the nursing staff is; how do you ensure that level of care remains consistent even during busy shifts?
- 2With the recent health inspections, what specific steps has the facility taken to address the identified deficiencies and improve overall care standards?
- 3We want to make sure we stay in the loop regarding my loved one's care; what is your preferred system for keeping families updated on daily progress or changes in condition?
- 4How do you manage staffing levels during the night or weekend shifts to ensure response times remain quick if someone needs help?
- 5Can you tell us more about the daily activities and social programs available to help residents stay engaged with the community?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate protocol for notifying both the medical team and the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff and environment where so GREAT to her! My siblings and father couldn't have been anymore happier seeing my mother be so well cared for.”
“I would like to acknowledge the work of the physical therapy department specifically Thomas and Jay in my rehabilitation. Also CNA Carla who was my first and last contact at your facility.”
“The nurses and physical therapists were pleasant and skilled, when my niece stayed there for a week after her surgery.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
1
measures
1
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has persistent problems with infection control, care planning, and medication management, with 14 complaint-triggered deficiencies indicating families have filed reports about concerning incidents. Issues span multiple surveys from 2022 to 2025, showing ongoing struggles with basic safety measures, proper medical records, and nursing competencies, though all violations have correction dates.
Aug 27, 2025Complaint2
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 10, 2025Routine18
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 10, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 2, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Downey Community Health Center
for profit
Ownership & Management
Owners
Diller Family Trust
Owner · Organization
Frankel Family Trust
Owner · Organization
Leah Rosenbaum Family 2008 Grantor Trust
Owner · Organization
Ltc Investors D-Bw, LLC
Owner · Organization
Ltc Investors D-Hj LLC
Owner · Organization
Wdw Joint Venture
Owner · Organization
Rosenbaum, Leah
Owner
Rosenberg, Sheryl
Owner
Weiss, Barry
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
168 reviews from families & visitors
Official Website
Visit downeycommunityhealthcenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Downey Retirement Center
< 1 miAssisted Living · Downey, CA
Savant of Norwalk
2.9 miAssisted Living · Norwalk, CA
Coral Oaks Care Living
4.0 miAssisted Living · Lynwood, CA
Ivy Park at Cerritos
4.3 miAssisted Living · Cerritos, CA
Cardinal Yu-Pin Manor
4.8 miAssisted Living · Norwalk, CA
Serenity Seniors Home I
5.1 miAssisted Living · Compton, CA