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Nursing HomeMedicaid Investigative

Downey Community Health Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8425 Iowa Street, Downey, CA 90241198 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 168 Google reviews

5
4
3
2
1
Downey Community Health Center Nursing Home in Downey, CA — Street View
Street View

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (22 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record

Source: Medicare data

What this means for your family

This facility is an excellent choice for rehabilitation and long-term care if you value a clean environment and highly dedicated nursing staff. However, families should closely monitor care during weekends and verify that communication protocols are being followed, as some reviewers noted lapses in responsiveness during off-hours.

Google Reviews

Google Reviews

168 reviews on Google
Downey Community Health Center is highly regarded by many families for its compassionate nursing staff and effective physical therapy department. While many reviewers praise the cleanliness and the kindness of specific social workers and CNAs, some families have reported serious concerns regarding neglect, inconsistent communication, and staffing shortages during weekends.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical therapy and rehabilitation
  • Clean and well-maintained facility
  • Professional and helpful social services

Concerns

  • Staffing shortages and slow response times (mentioned by 3 reviewers)
  • Inconsistent communication regarding visitation or care (mentioned by 2 reviewers)
  • Reports of neglect and poor hygiene maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(15)'20(10)'22(17)'24(5)'26(6)

Distribution · 172 analyzed

5
113
4
31
3
8
2
4
1
16

How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and patient details named in the text. For negative reviews, the owner uses a professional, non-defensive tone and provides a direct phone number to encourage offline resolution.

Questions for Your Tour

  • 1I noticed many people mention how compassionate and attentive the nursing staff is; how do you ensure that level of care remains consistent even during busy shifts?
  • 2With the recent health inspections, what specific steps has the facility taken to address the identified deficiencies and improve overall care standards?
  • 3We want to make sure we stay in the loop regarding my loved one's care; what is your preferred system for keeping families updated on daily progress or changes in condition?
  • 4How do you manage staffing levels during the night or weekend shifts to ensure response times remain quick if someone needs help?
  • 5Can you tell us more about the daily activities and social programs available to help residents stay engaged with the community?
  • 6In the event of a medical emergency or a sudden change in health, what is the immediate protocol for notifying both the medical team and the family?

Personalized based on this facility's data


Key Review Excerpts

The staff and environment where so GREAT to her! My siblings and father couldn't have been anymore happier seeing my mother be so well cared for.

Long-term resident's family · 2023★★★★★

I would like to acknowledge the work of the physical therapy department specifically Thomas and Jay in my rehabilitation. Also CNA Carla who was my first and last contact at your facility.

Rehab patient · 2025★★★★★

The nurses and physical therapists were pleasant and skilled, when my niece stayed there for a week after her surgery.

Rehab patient's family · 2015★★★★★
Source: 168 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
4.62hrs
OK
All nurses + aides combined
Staff Turnover
21%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Similar to Avg

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
14.4%
CA
10.4%
Los angeles
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
19.4%
CA
10.7%
Los angeles
9.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
15.3%
CA
10.5%
Los angeles
9.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.5%
Here
1.5%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
Above state avg (15.4)
14 complaint-triggered

This facility has persistent problems with infection control, care planning, and medication management, with 14 complaint-triggered deficiencies indicating families have filed reports about concerning incidents. Issues span multiple surveys from 2022 to 2025, showing ongoing struggles with basic safety measures, proper medical records, and nursing competencies, though all violations have correction dates.

Aug 27, 2025Complaint
2
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 29, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 10, 2025Routine
18
0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0943Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Apr 10, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 2, 2025Complaint
2
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 6, 2025Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Downey Community Health Center

Organization Type

for profit

Ownership & Management

Owners

Diller Family Trust

Owner · Organization

Frankel Family Trust

Owner · Organization

Leah Rosenbaum Family 2008 Grantor Trust

Owner · Organization

Ltc Investors D-Bw, LLC

Owner · Organization

Ltc Investors D-Hj LLC

Owner · Organization

Wdw Joint Venture

Owner · Organization

Rosenbaum, Leah

Owner

Rosenberg, Sheryl

Owner

Weiss, Barry

Owner

Key personnel

Rosenberg, Sheryl5% or Greater Mortgage InterestWeiss, Barry5% or Greater Mortgage InterestCoberly, RichardManagerRosenberg, SherylGeneral Partnership InterestWeiss, BarryGeneral Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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