Dover Nursing & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (58%)
- High RN turnover (53%)
Bottom 25% in KY · Below recommended RN staffing · Worst in BLUEGRASS HEALTH KY chain · $170,733 in fines · Very few deficiencies
What this means for your family
While recent feedback suggests improvements in rehab and social services, the facility has a history of serious safety allegations. We strongly recommend that you tour the facility, ask specifically about their safety protocols for fall prevention, and request to meet the current administrative leadership to gauge their responsiveness before making a decision.
Google Reviews
Google Reviews
26 reviews analyzed“Dover Nursing & Rehabilitation Center receives highly polarized feedback, with some families praising the attentive nursing staff and cleanliness, while others report severe concerns regarding patient safety and administrative professionalism. While recent reviews highlight positive experiences with rehab and social services, there are recurring, serious allegations of neglect and poor management that potential families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facility
- Effective rehab and social services support
- Positive recent transitions for residents
Concerns
- Allegations of physical neglect or patient injury (mentioned by 3 reviewers)
- Unprofessional or unresponsive administrative leadership (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of care remains consistent during shift changes?
- 2With the recent positive transitions mentioned by some families, what specific steps has the facility taken to improve communication with residents' loved ones?
- 3How does the clinical team manage medical emergencies or sudden changes in a resident's condition during the night?
- 4What kind of social activities or daily outings are available to help residents stay engaged with the community?
- 5Could you tell me more about the current staffing structure and how you are working to ensure there is always enough support for all 85 residents?
- 6How does the administration work with families to address any concerns or feedback regarding resident care or facility maintenance?
Personalized based on this facility's data
Key Review Excerpts
“My husband, suffering from Alzheimer’s, was only at Dover for a few weeks before passing. I couldn’t have been more pleased with this facility and their entire staff. He was always clean and well taken care of, even after his passing.”
“My wife Wanda was at Dover for Rehab for 2 weeks. Her care was 5 star. I congratulate the HR staff for putting together such a group of caring, knowledgeable, and friendly people.”
“This facility has a terrible staff. I have had two relatives here. One was dropped on their head the other was told they were unable to help them to the bathroom they had to use in their diaper.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed nine complaint-triggered reports against Dover Nursing & Rehabilitation Center, raising serious concerns about abuse protection, care quality, and medication management. The facility has 41 total deficiencies spanning resident rights, safety systems, and care planning issues. While all violations show correction dates, the high volume of family complaints and recurring problems with medication errors and resident protection warrant careful consideration during any visit.
Jan 13, 2026Complaint1
Smoke Deficiencies
Provide properly protected cooking facilities.
May 19, 2025Complaint1
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Dec 13, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 13, 2023Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Dec 13, 2023Routine23
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Sep 9, 2022Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Dec 13, 2023
$163,742
Fine
Aug 14, 2023
$2,098
Fine
Aug 7, 2023
$1,748
Fine
Jul 17, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Dover Nursing & Rehabilitation Center
for profit
Chain Affiliation
Bluegrass Health Ky
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 13 of 15 (Worst)
Ownership & Management
Owners
Dover Manor Operations Holdings LLC
Owner · Organization
Fischl, Mayer
Owner (parent company)
Grinspan, Eli
Owner (parent company)
Farkovits, Joshua
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit dovernursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.