Signature Healthcare of Georgetown
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 48 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (3 vs median 2.0)
Below average in KY · Meets national RN staffing standard · Below chain average · No penalties on record · Very few deficiencies
What this means for your family
While the rehabilitation therapy team is highly regarded, the facility has a concerning pattern of neglect regarding basic hygiene and safety. We strongly recommend that families visit daily to monitor care and ensure that call lights are answered, as multiple reports suggest that residents without active family advocates may be at risk.
Google Reviews
Google Reviews
48 reviews analyzed“Signature Healthcare of Georgetown receives highly polarized feedback, with some families praising the therapy department and compassionate staff, while others report severe neglect and safety concerns. Critical issues include reports of residents being left in soiled conditions, slow response times to call lights, and serious falls occurring under facility care. Prospective families should be aware of the significant inconsistency in care quality between different units and shifts.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy department
- Compassionate and attentive individual staff members
- Clean and well-maintained facility units
- Strong rehabilitation support for post-acute recovery
Concerns
- Neglect regarding hygiene and toileting assistance (mentioned by 6 reviewers)
- Slow or non-existent response to call lights (mentioned by 3 reviewers)
- Poor communication and rude staff attitude (mentioned by 4 reviewers)
- Safety incidents including resident falls (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very responsive to online feedback; how do you translate that commitment to open communication into your daily interactions with families?
- 2Given the facility's strong reputation for physical therapy, how do you ensure that same level of dedicated attention is applied to daily hygiene and toileting assistance for residents?
- 3With the current staffing rating being quite strong, what is your protocol for ensuring call lights are answered promptly during shift changes or busy periods?
- 4We read about the rehabilitation successes here, but could you walk us through your specific safety measures and fall-prevention strategies for residents who are less mobile?
- 5Since dining and nutrition are areas you are working to improve, could you tell us about the current meal options and how you accommodate residents who need extra help during mealtimes?
- 6How does your nursing team manage medication administration to ensure accuracy and consistency for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“They let my father fall and break his back. They have no respect for their residents that do not have full time care givers staying with them.”
“The therapy staff was very receptive when I was having a hard time. I Loved how they cheered you on and celebrated when you met a goal.”
“I had to stand up for her and when I did they took it out on her when I was not there. I went there everyday and it was always something wrong.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 29 deficiencies across three surveys with recurring issues in infection control, quality of life and care, and fire safety appearing on multiple inspections. The most concerning pattern shows infection control problems persisting across all three surveys (2019, 2021, and 2025), suggesting ongoing challenges with basic safety protocols. While all deficiencies show correction dates, the repeated violations in critical areas like infection prevention warrant careful consideration during your visit.
Jul 10, 2025Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 3, 2021Routine17
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 30, 2019Routine9
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Georgetown
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 50 of 70
Ownership & Management
Owners
Lp Cs Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit shcofgeorgetown.com
Medicare data downloads
Original nursing home datasets
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