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Nursing HomeMedicaid Investigative

Signature Healthcare of Georgetown

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

102 Pocahontas Trail, Georgetown, KY 4032465 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 48 Google reviews

5
4
3
2
1
Signature Healthcare of Georgetown Nursing Home in Georgetown, KY — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (3 vs median 2.0)

Below average in KY · Meets national RN staffing standard · Below chain average · No penalties on record · Very few deficiencies

Source: Medicare data

What this means for your family

While the rehabilitation therapy team is highly regarded, the facility has a concerning pattern of neglect regarding basic hygiene and safety. We strongly recommend that families visit daily to monitor care and ensure that call lights are answered, as multiple reports suggest that residents without active family advocates may be at risk.

Google Reviews

Google Reviews

48 reviews analyzed
Signature Healthcare of Georgetown receives highly polarized feedback, with some families praising the therapy department and compassionate staff, while others report severe neglect and safety concerns. Critical issues include reports of residents being left in soiled conditions, slow response times to call lights, and serious falls occurring under facility care. Prospective families should be aware of the significant inconsistency in care quality between different units and shifts.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean5.0Activities7.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Highly effective physical therapy department
  • Compassionate and attentive individual staff members
  • Clean and well-maintained facility units
  • Strong rehabilitation support for post-acute recovery

Concerns

  • Neglect regarding hygiene and toileting assistance (mentioned by 6 reviewers)
  • Slow or non-existent response to call lights (mentioned by 3 reviewers)
  • Poor communication and rude staff attitude (mentioned by 4 reviewers)
  • Safety incidents including resident falls (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'17(1)5.04.4'21(7)5.03.0'23(4)4.23.4'25(11)4.5'26(2)

Distribution

5
24
4
0
3
1
2
0
1
10

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very responsive to online feedback; how do you translate that commitment to open communication into your daily interactions with families?
  • 2Given the facility's strong reputation for physical therapy, how do you ensure that same level of dedicated attention is applied to daily hygiene and toileting assistance for residents?
  • 3With the current staffing rating being quite strong, what is your protocol for ensuring call lights are answered promptly during shift changes or busy periods?
  • 4We read about the rehabilitation successes here, but could you walk us through your specific safety measures and fall-prevention strategies for residents who are less mobile?
  • 5Since dining and nutrition are areas you are working to improve, could you tell us about the current meal options and how you accommodate residents who need extra help during mealtimes?
  • 6How does your nursing team manage medication administration to ensure accuracy and consistency for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

They let my father fall and break his back. They have no respect for their residents that do not have full time care givers staying with them.

Long-term resident's family · 2025☆☆☆☆

The therapy staff was very receptive when I was having a hard time. I Loved how they cheered you on and celebrated when you met a goal.

Rehab patient · 2025★★★★★

I had to stand up for her and when I did they took it out on her when I was not there. I went there everyday and it was always something wrong.

Long-term resident's family · 2025☆☆☆☆
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.27hrs
OK
Registered nurses for medical care
Total Nursing
3.62hrs
88%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.2%
Worse than Avg
Here
87.2%
US
93.4%
KY
94.3%
Scott
91.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.6%
Mixed vs Avgs
Here
9.6%
US
12.1%
KY
16.5%
Scott
7.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.0%
Mixed vs Avgs
Here
23.0%
US
19.5%
KY
29.6%
Scott
26.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.2%
Worse than Avg
Here
21.2%
US
15.3%
KY
15.5%
Scott
18.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.5%
Worse than Avg
Here
23.5%
US
19.4%
KY
19.4%
Scott
21.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility93.5%
Worse than Avg
Here
93.5%
US
95.5%
KY
96.2%
Scott
95.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.1%
Better than Avg
Here
94.1%
US
79.7%
KY
83.6%
Scott
74.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.9%
Better than Avg
Here
91.9%
US
81.8%
KY
83.9%
Scott
76.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
KY
1.7%
Scott
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (3.4)

This facility has 29 deficiencies across three surveys with recurring issues in infection control, quality of life and care, and fire safety appearing on multiple inspections. The most concerning pattern shows infection control problems persisting across all three surveys (2019, 2021, and 2025), suggesting ongoing challenges with basic safety protocols. While all deficiencies show correction dates, the repeated violations in critical areas like infection prevention warrant careful consideration during your visit.

Jul 10, 2025Routine
3
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 3, 2021Routine
17
0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0577ModerateCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0781MinorCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692MinorCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 30, 2019Routine
9
0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0929MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Signature Healthcare of Georgetown

Organization Type

for profit

Chain Affiliation

Chain Name

Signature Healthcare

Chain Size

71 facilities nationwide

Chain avg rating: 3.0/5 · Rank 50 of 70

Ownership & Management

Owners

Lp Cs Holdings LLC

Owner · Organization

100%

Agemo Holdings LLC

Owner (parent company) · Organization

Jjla LLC

Owner (parent company) · Organization

Lpsnf II LLC

Owner (parent company) · Organization

Wheaten LLC

Owner (parent company) · Organization

Steier III, Elmer

Owner (parent company)

Key personnel

Gross, DannyW-2 Managing EmployeeHarrison, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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