Dogwood Trails Assisted Living and Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 181 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, community-oriented atmosphere and high-quality dining. However, if your loved one has specific medical needs requiring immediate response to alarms, you should specifically ask about the staffing levels and response protocols during evening and weekend shifts.
Google Reviews
Google Reviews
181 reviews analyzed“Dogwood Trails is highly regarded for its compassionate, attentive staff and its ability to provide a sense of community and joy for residents in both assisted living and memory care. While many families praise the cleanliness and engaging activities, some recent concerns have been raised regarding management's billing practices and responsiveness to maintenance issues like door alarms and air conditioning.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Engaging resident activities and community programs
- Clean, modern, and beautifully decorated facility
- High-quality, delicious meal options
- Strong support for veterans and community outreach
Concerns
- Unresponsive staff to door alarms and maintenance issues (mentioned by 2 reviewers)
- Aggressive solicitation of reviews by employees
- Management billing and financial transparency
Rating Trends
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Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the quality of the meals here; could you tell us more about the dining options and how much input residents have in the menus?
- 2The community seems to have such a vibrant social life; what are some of the favorite resident activities or community programs currently happening?
- 3How does the care team ensure that call buttons and door alarms are monitored promptly, especially during the night shifts?
- 4With the specialized memory care certification, how does the staff tailor their approach to support residents with different stages of cognitive decline?
- 5Could you walk us through the process for managing maintenance requests to ensure the facility stays as beautiful and modern as it appears?
- 6We are interested in the community's values; could you tell us more about your outreach programs or how you support local veterans?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so good to her. They go out of their way to make sure that she has excellent care. We appreciate them so much. The meals are very good, and if there is anything she doesn't like, she can order a different meal.”
“They are the only Assisted Living center that I have noticed call and check on their residents while they are even being treated in the Emergency Department.”
“When we moved him out last weekend the door alarm went off the entire hour and a half we were there. Not a single employee came to check on the r”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the March 21, 2024 inspection, Dogwood Trails was cited for 12 violations, primarily related to Life Safety Code standards such as fire alarm systems, sprinkler maintenance, and corridor safety. While several issues regarding building safety and room dimensions were identified, the facility has worked to correct these deficiencies throughout 2024. No formal enforcement actions were found on record.
Mar 21, 2024Routine12Report
Health Code (2 violations) | Life Safety Code (10 violations)
The facility failed to provide smoke compartmentation where required.
The facility failed to ensure corridors met the Life Safety Code.
The facility failed to ensure that there was at least one operable window in every bedroom, that the operable window opened to the outside, that the sill of the operable window was within 44 inches of the floor, and that the window could be opened from the inside by all residents who occupy the bedroom, without tools or special devices.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to ensure corridors met the Life Safety Code.
The facility failed to provide portable fire extinguishers that met the referenced codes and standards.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to provide a monitoring station (or failed to provide details about the monitoring station) for the segregated unit.
The facility failed to provide a manual fire alarm system that met the referenced codes and standards.
The facility failed provide the minimum fire-resistant construction based on the height of the building.
The facility failed to ensure a bedroom had a floor area of at least 100 square feet for a single-occupancy bedroom or at least 80 square feet per resident in bedrooms occupied by more than one resident.
The facility failed to ensure heating, ventilating and air-conditioning equipment met the referenced codes and standards.
Ownership & Operations
Who Operates This Facility
1625 W Spring Street Opco LLC
for profit
SAGORA SENIOR LIVING, INC
CRISNA WILSON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
181 reviews from families & visitors
Official Website
Visit dogwoodtrailsseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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