Brookdale Palestine
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a warm, intimate environment where staff members treat residents like family. The high quality of social programming and dining is a significant advantage, though you should note that it may lack some of the modern scale of much larger, newer facilities.
Google Reviews
Google Reviews
22 reviews analyzed“Families considering Brookdale Palestine can expect a warm, community-oriented environment where staff members are frequently described as being like family. Reviewers consistently praise the compassionate care and the high quality of social activities, though the facility is noted for having a smaller, more intimate feel compared to larger newer developments.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Engaging social activities and community events
- Welcoming, family-like atmosphere
- High-quality dining experiences during tours and resident meals
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the warm, family-like atmosphere here; how do you help new residents integrate into the community during their first few weeks?
- 2The dining experiences look lovely; could you tell us more about how much input residents have in the daily menus and meal variety?
- 3Since the staff is known for being so attentive, how do you ensure that personalized care needs are communicated effectively between shifts?
- 4What kind of social activities or community events are currently popular among the residents to keep everyone engaged?
- 5In the event of a medical emergency or a sudden change in health, what are the specific protocols for getting immediate care after hours?
- 6With a close-knit community of 50 residents, how do you balance providing specialized nursing care while still maintaining that small, intimate feel?
Personalized based on this facility's data
Key Review Excerpts
“My brother has been living in the Brookdale Palestine Facility for 2years. He went there with several health issues to deal with, having said this, he has been taken care of in so many ways at this place by so many caring people that are employed here.”
“As soon as we walked into Brookdale Palestine, her face relaxed. Her smile got bigger. She stood a little taller. You may think I am pulling your leg, but I'm not kidding.”
“The staff at Brookdale in Palestine TX, work with such synchronicity, that the place is always so enthusiastic and positive, the way all assisted living communities should be!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Palestine has no current enforcement actions on record. While there were two life safety code violations identified during a February 2020 inspection, both issues regarding NFPA compliance and janitor closets were corrected by April 2020.
Feb 20, 2020Routine
Life Safety Code (2 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide adequate janitor closets.
Ownership & Operations
Who Operates This Facility
Bkd Sterling House of Palestine, LLC
for profit
STEPHEN SHEFFIELD
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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