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Discovery Village Clear Lake

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

14520 Old Galveston Road, Clear Lake · Webster, TX 77598148 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.2/5

based on 75 Google reviews

5
4
3
2
1
Discovery Village Clear Lake Assisted Living in Webster, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a beautiful environment and a deeply compassionate caregiving staff. However, families should closely monitor monthly billing statements for unexpected increases and verify that dining and maintenance requests are being addressed promptly.

Google Reviews

Google Reviews

75 reviews on Google
Discovery Village Clear Lake is highly regarded for its beautiful, warm, and hotel-like atmosphere and its exceptionally friendly, compassionate staff. While many families praise the community's ability to support aging in place, some recent reviewers have noted a decline in food quality and concerns regarding sudden fee increases and maintenance delays.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean9.0Activities8.0MedsN/AMemory8.0Comms4.0Value3.0

Strengths

  • Compassionate and attentive staff
  • Beautiful, well-maintained, and clean facilities
  • Engaging and diverse activity programs
  • Welcoming and social resident community

Concerns

  • Decline in food quality and service consistency (mentioned by 3 reviewers)
  • Sudden or significant increases in monthly fees
  • Unreliable maintenance and promised facility upgrades (mentioned by 2 reviewers)
  • Inconsistent communication from management or leasing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(7)'21(13)'23(7)'25(29)'26(11)

Distribution · 79 analyzed

5
55
4
6
3
4
2
4
1
10

How They Respond to Reviews

100%response rate
Generic

The owner relies heavily on a library of repetitive, templated responses for positive reviews, often using the same phrases regardless of the reviewer's specific comments. While they attempt to address negative reviews with more personalized apologies and promises of internal review, the positive engagement lacks genuine personalization.

Questions for Your Tour

  • 1It is wonderful to see how well-maintained and beautiful the campus is; what recent facility upgrades or improvements are currently planned for the community?
  • 2We would love to hear more about the diverse activity programs available to help residents connect with the social community here.
  • 3How does the management team ensure consistent and timely communication with families regarding resident care and community updates?
  • 4Can you walk us through the protocol for handling medical emergencies or sudden changes in health during the night?
  • 5With the dining experience being such a central part of daily life, how do you ensure consistent food quality and service across all meal times?
  • 6How do you approach the pricing structure for monthly fees to ensure families can plan for long-term stability without unexpected increases?

Personalized based on this facility's data


Key Review Excerpts

Discovery Village Clear Lake truly stands out as a community that treats residents like family. From the moment you walk through the doors, you can feel the warmth and kindness of the staff.

Long-term resident's family · 2026★★★★★

The facility has several buildings to help residents transition from independent living to needing significant help. Lots of routine activity options available including trips to interesting places.

Prospective resident/family · 2025★★★★★

Everything has really turned around since the new Executive Director, Vikki, arrived. Totally 5 stars!!!

Memory care family member · 2025★★★★★
Source: 75 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

4total
7deficiencies

Key Findings

Discovery Village Clear Lake has a history of regulatory violations ranging from life safety code non-compliance in 2019 to more recent administrative penalties regarding staffing levels and resident safety. Recent enforcement actions include significant fines issued in 2024 and 2025 for failure to provide adequate supervision and ensure protection from neglect.

Apr 28, 2025Enforcement
PenaltyReport

Administrative Penalty — The facility failed to have sufficient staff to assure that each resident would receive the kind and amount of supervision and care required to meet basic needs.

Oct 30, 2024Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Jan 27, 2022Routine

Health Code (3 violations)

Health CodeCorrected Feb 23, 2022

The facility failed to post a copy of the most recent inspection report.

Health CodeCorrected Dec 30, 2021

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Feb 3, 2022

The facility failed to report within 24 hours of positive confirmation the first confirmed case of COVID- 19 in staff or residents and the first confirmed case after a facility has been without cases for 14 days or more.

Apr 25, 2019Routine

Life Safety Code (4 violations)

Life Safety CodeCorrected May 30, 2019

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Life Safety CodeCorrected May 30, 2019

The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected May 30, 2019

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected May 30, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

14520 State Hwy 3 Opco LLC

Management Company

AMERICAN TRUST SENIOR CARE, LLC

Administrator

DAKOTA LAKE

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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