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Assisted Living

Desert Winds Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

20545 North Lake Pleasant Road, Desert Winds Mod · Peoria, AZ 85382Licensed & Active
Google rating
4.6/5

based on 20 Google reviews

5
4
3
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1

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What this means for your family

This facility is an excellent choice for families seeking a high level of social engagement and compassionate, person-centered care. The recent renovations and dining quality are major highlights. However, you should verify their current protocols for handling resident mail and communication, as past reviews indicated significant lapses in these areas.

Google Reviews

Google Reviews

20 reviews analyzed
Families can expect a warm, family-like environment where residents often show improved mood and social engagement. While the facility is praised for its exceptional staff, beautiful recent remodels, and delicious dining, there is a significant historical concern regarding the handling of resident mail.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemory8.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • High-quality dining and meal presentation
  • Beautifully remodeled and clean interiors
  • Engaging social activities and events
  • Personable and responsive admissions process

Concerns

  • Failure to distribute resident mail

Rating Trends

Tap a year to see what changed

2343.92022(7)5.02023(3)5.02024(1)5.02025(8)5.02026(1)

Distribution

5
18
4
0
3
0
2
0
1
2

How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about the meal presentation and how much input residents have in the menu?
  • 2The recent renovations to the interiors look beautiful; how do you ensure the facility stays so clean and well-maintained for the residents?
  • 3We are looking for a place with a vibrant community; what kind of social activities or special events do you have planned for the upcoming month?
  • 4How do you manage the daily delivery of personal mail and packages to ensure residents never miss anything important?
  • 5It's great to see how responsive the admissions team is; once a resident moves in, how does the staff continue to provide that same level of personalized attention?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?

Personalized based on this facility's data


Key Review Excerpts

Mom moved in just a few weeks ago and I can already see a difference in her mood and energy level. We went from her sleeping the day away and disengaged from her past activities in an independent environment to caregivers checking on her, and staff and residents are welcoming like a family.

New resident's family · 2025★★★★★

I chose Desert Winds because of the atmosphere and amazing staff. I toured 5 different facilities, and NOTHING came close to Desert Winds.

Long-term resident's family · 2023★★★★★

The recent remodel is beautiful! I am hoping the exterior entrance and parking lot will improve overtime.

Long-term resident's family · 2025★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

9total
Feb 4, 2026Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaint 00157953 conducted on February 4, 2026.

Jan 20, 2026Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaints 00155486 and 00155015 conducted on January 20, 2026.

Dec 16, 2025Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaint 00140838 conducted on December 16, 2025.

Aug 6, 2025Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaint 00138671 conducted on August 6, 2025.

Jul 2, 2025Complaint
CleanReport

No deficiencies were found during the on-site compliance inspection and investigation of complaints 00135159 and 00105271 conducted on July 02, 2025.

Dec 23, 2024Complaint
CleanReport

An on-site investigation of complaint AZ00220930 was conducted on December 23, 2024 and no deficiencies were cited.

Nov 22, 2024Complaint
CleanReport

No deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00219082 and AZ00218865 conducted on November 22, 2024.

Nov 30, 2023Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on November 30, 2023. Based on this deficiency-free compliance inspection, the Department shall not conduct a compliance inspection for twenty-four months, according to A.R.S. \'a7 36-425(E). Subsection (E) does not prohibit the Department from enforcing licensing requirements as authorized by A.R.S. \'a7 36-424.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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