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Nursing HomeMedicaid

Desert Springs Health Care LLC

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

1701 N Turner Street, Hobbs, NM 8824080 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 90 Google reviews

5
4
3
2
1
Desert Springs Health Care LLC Nursing Home in Hobbs, NM — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and dedicated rehabilitation staff, making it a strong candidate for recovery. However, because multiple reviewers have raised serious concerns regarding medication management and communication, we strongly recommend asking the administration for their specific protocols on medication oversight and how they ensure family members are kept informed.

Google Reviews

Google Reviews

90 reviews on Google
Desert Springs Health Care LLC receives overwhelmingly positive feedback for its clean, well-maintained environment and friendly, attentive staff. While many families praise the facility for its successful rehabilitation programs and compassionate care, there are isolated but serious reports regarding medication management and communication responsiveness that families should investigate during their tour.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities9.0Meds2.0MemoryN/AComms4.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and professional nursing staff
  • Effective rehabilitation therapy programs
  • Welcoming and cheerful atmosphere

Concerns

  • Inconsistent medication administration and management (mentioned by 2 reviewers)
  • Poor communication and lack of responsiveness to family inquiries (mentioned by 2 reviewers)
  • Understaffing during night shifts (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(1)4.05.0'21(1)4.64.4'23(10)4.94.8'25(36)5.0'26(1)

Distribution · 93 analyzed

5
81
4
6
3
2
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the importance of consistent medication management, could you walk me through the protocol for ensuring residents receive their prescriptions accurately and on time?
  • 2How does your team ensure families stay well-informed and receive timely updates regarding their loved one's health or care changes?
  • 3With a 3-star staffing rating, how do you manage shift transitions and ensure adequate support for residents during the night hours?
  • 4I noticed the facility has a wonderful reputation for its rehabilitation programs; how are these integrated into the daily routine for residents who need ongoing therapy?
  • 5What proactive steps are taken to address the recent state violations to ensure the facility maintains its high standards of care?
  • 6What kind of social activities or community events are planned to keep residents engaged and foster that cheerful atmosphere mentioned by so many families?

Personalized based on this facility's data


Key Review Excerpts

My mom was there for several months for skilled nursing and rehabilitation. They successfully helped her build back her strength and now she is home. The facility is very clean, bright and has an overall good feel to it.

Long-term resident's family · 2026★★★★★

Desert Springs keep the rooms clean and the residents too. There is a TV set in each room and it is good size so it can be seen from their beds. My Mom has made several friends there. The meals are served on time an they are good meals and good normal size portions.

Long-term resident's family · 2024★★★★

Our Mom spent her last months on earth in this wonderful place! Caring for people at the end of life can be exhausting, but these wonderful people do it with excellence and dignity.

Long-term resident's family · 2022★★★★★
Source: 90 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
62%
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NM
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.5%
NM
14.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
15.3%
NM
13.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
NM
97.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.7%
Worse than Avg
Here
19.7%
US
19.5%
NM
14.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.0%
Better than Avg
Here
15.0%
US
19.4%
NM
20.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
79.8%
NM
86.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.6%
Better than Avg
Here
95.6%
US
81.8%
NM
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NM
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Near state avg (16.6)
2 complaint-triggered

Desert Springs Health Care has concerning safety issues, with families filing complaints about accident hazards in 2024 and 2026, including one recent case still lacking a correction plan. The facility shows recurring problems with accident prevention, staffing transparency, medication management, and food safety across multiple surveys. While most previous deficiencies have correction dates, the pattern of repeat safety violations and unresolved complaint-triggered issues suggests ongoing operational challenges that families should carefully consider.

Jan 30, 2026Routine
11
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 30, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 20, 2024Routine
5
0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

May 17, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 26, 2024Routine
26
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0770Potential for harm · PatternCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Nov 18, 2022Routine
4
0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0927Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Federal Penalties

Fine

Jan 30, 2026

$17,215

Ownership & Operations

Who Operates This Facility

Owner / Operator

Desert Springs Health Care LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

66 facilities nationwide

Chain avg rating: 2.4/5 · Rank 4 of 52

Ownership & Management

Owners

1701 Desert Springs Opco Holdings, LLC

Owner · Organization

Embudo Trust

Owner (parent company) · Organization

Oxford Square LLC

Owner (parent company) · Organization

Rimpau Holdings Trust

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Wellington Hc Partners LLC

Owner (parent company) · Organization

Davidovich, Niv

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Gurwitz, Solomon

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Hagins, Elizabeth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Esther

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Mordechai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mindle, Adam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sternshein, Jennifer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Unger, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Zimmerman, Caroline

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Garetz, DavidOfficer / DirectorGaretz, DavidManager1701 N Turner Street Nm, LLCAdp of the SnfAdirondack TrustAdp of the SnfBighorn TrustAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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