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Assisted Living

Desert Horizon Residential Care

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

15952 Condor Rd, Victorville, CA 923948 bedsLicensed & Active
Google rating
4.3/5

based on 16 Google reviews

5
4
3
2
1
Desert Horizon Residential Care Assisted Living in Victorville, CA — Street View
Street View

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What this means for your family

This facility is highly regarded for its compassionate, family-like care and excellent communication from the owner. However, you should investigate recent reports of understaffing and hygiene issues related to pets on the premises to ensure your loved one's needs will be met.

Google Reviews

Google Reviews

16 reviews on Google
Families often praise the facility for its warm, home-like atmosphere and the compassionate, family-oriented care provided by the owner, Angela, and her staff. However, recent critical reviews raise serious concerns regarding understaffing, property maintenance, and the presence of dogs on the premises.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean6.0Activities9.0MedsN/AMemory5.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Warm, home-like environment
  • Excellent communication from ownership
  • Clean and organized interior

Concerns

  • Understaffing and neglect of property maintenance (mentioned by 2 reviewers)
  • Presence of animals/dog waste in resident areas

Rating Trends

Tap a year to see what changed

2341.02020(1)5.02021(7)5.02023(2)3.42024(5)5.02025(3)

Distribution · 18 analyzed

5
15
4
0
3
0
2
0
1
3

How They Respond to Reviews

44%response rate
Excellent

The owner provides highly personalized, emotionally resonant responses that frequently mention the specific resident by name or character. The tone is deeply empathetic, treating the residents and their families as an extension of their own family.

Questions for Your Tour

  • 1It’s wonderful to see how clean and organized the home feels; how do you ensure the property and common areas stay well-maintained for the residents?
  • 2We’ve heard such lovely things about the compassionate nursing staff here; how do you ensure they have enough support to provide that level of attentive care during busy shifts?
  • 3Since the ownership is so involved in communicating with families, how would you describe the process for keeping us updated on our loved one's daily well-being?
  • 4How do you manage the balance between the cozy, home-like atmosphere and ensuring all medical needs or emergencies are handled promptly after hours?
  • 5What kind of daily activities or social outings do the residents typically participate in to keep them engaged with one another?
  • 6How do you manage the cleanliness of the shared living spaces, especially regarding any pets that might be part of the home's environment?

Personalized based on this facility's data


Key Review Excerpts

The owner of Desert Horizon, Angela was the only one that called us back and spent the time answering any and all of our questions. So we moved mom into Desert and it was the best decision we ever made.

Long-term resident's family · 2025★★★★★

The facility doesn’t feel like a facility. It just feels like a home. It’s clean and uncluttered. My Moms room was large and even had its own roll-in shower in her private bathroom.

Memory care family member · 2021★★★★★

During my visits, I observed that the owner and her daughter manage an understaffed facility while also breeding dogs on the premises. The conditions were distressing: dog waste in the halls, right in front of the elderly residents’ bedroom doors.

Family of former resident · 2024☆☆☆☆
Source: 16 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
3 Type A— immediate health risk
7 Type B— non-compliance
Clean record— no deficiencies found
Feb 12, 2026Inspection
Clean

The facility underwent a required annual visit on February 12, 2026. The inspection noted that the facility is clean, in good repair, and operating in safe conditions. No specific deficiencies (Type A or Type B) were cited in the provided report sections.

Feb 28, 2025Inspection
Clean

The facility underwent a required annual, unannounced visit on February 28, 2025. The physical plant, safety measures, and general cleanliness were noted as satisfactory. However, the report explicitly states that two technical violations were issued during the visit, though the specific citation codes and details were not included in the provided text.

Mar 13, 2024Inspection
Clean

The facility was inspected for its required annual visit. Multiple deficiencies were cited, including the improper storage and accessibility of medications, which presents an immediate health risk. Additionally, deficiencies were noted regarding unsecured cleaning supplies, unlocked knives, and an outdated Emergency Disaster Plan.

Feb 21, 2023Other
Clean

The facility underwent a Case Management visit on February 21, 2023, to investigate multiple complaints. Two deficiencies were cited: improper storage of centrally kept medications and missing CPR/First Aid training records for a staff member. Both deficiencies are classified as Type B, indicating non-compliance that requires correction.

May 27, 2022Other
Clean

The case management visit identified several technical violations. Specifically, an emergency exit was obstructed, and staff were not wearing required face coverings. Additionally, a metal gate was found locked with a bolt, though the report notes that technical violations were corrected during the visit.

Mar 4, 2022Inspection
Clean

The facility underwent a required annual inspection with an emphasis on infection control. The Licensing Program Analyst observed necessary safety measures, including proper PPE use and established protocols for COVID-19 management. No deficiencies were cited during the inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Desert Horizon Residential Care

Administrator

SHATTLES=BREEDLOVE, ANGELA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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