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Nursing HomeMedicaid Investigative

Denton Village by Purehealth

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2500 Hinkle Drive, Denton, TX 7620188 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 39 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (13 vs median 8.0)

Below average in Texas · Meets national RN staffing standard · Above recommended total nurse staffing · Below chain average · $83,355 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for rehabilitation, with many families praising the skill of the physical therapists and the quality of the dining. However, you should closely monitor the responsiveness of the floor staff regarding hygiene and medication, as some reviewers have experienced delays in basic care and issues with medication availability.

Google Reviews

Google Reviews

39 reviews on Google
Denton Village is highly regarded by many families for its compassionate rehabilitation services and a warm, welcoming atmosphere during tours and visits. While many reviewers praise the professionalism of the nursing and therapy teams, there are serious concerns regarding inconsistent responsiveness to hygiene needs and occasional instances of rude staff behavior.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0Meds1.0MemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate rehabilitation and therapy staff
  • Welcoming and professional administrative team
  • Clean and well-maintained facility
  • Engaging community activities and events

Concerns

  • Inconsistent responsiveness to hygiene and care needs (mentioned by 2 reviewers)
  • Rude or condescending staff interactions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(6)'19(2)'21(12)'23(10)'25(14)'26(15)

Distribution · 77 analyzed

5
55
4
2
3
0
2
4
1
16

How They Respond to Reviews

36%response rate
Good

The owner provides highly personalized responses to positive reviews, often mentioning specific staff members, family members, and clinical details mentioned by the reviewer. For negative reviews, the response is a standard, non-committal template.

Questions for Your Tour

  • 1I noticed many people mention how much they enjoy the community events here; could you tell me more about the types of activities planned for residents each week?
  • 2Since the rehabilitation and therapy staff have such a great reputation, how do you work with families to track progress during recovery?
  • 3Can you walk me through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
  • 4How does the nursing team ensure that personal hygiene and daily care needs are consistently met for every resident throughout every shift?
  • 5What is the process for communicating with the administrative team if we feel a staff interaction wasn't as professional or warm as it should be?
  • 6In the event of a medical emergency during the night, what is the immediate procedure for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The Nursing Staff and Aides are well trained, patient, and continually surprise me with their kindness. The Nursing Supervisor Barry, runs a tight ship and it is obvious 24/7.

Rehab patient · 2025★★★★★

The nurses and assistant nurses on her hallway were very accommodating in giving her the medications and assisting her when she needed it.

Long-term resident's family · 2025★★★★★

When I moved in my furniture did not join me for 2.5 weeks. Denton Village manager, Laurie Diamond, arranged a folding bed, bedding, an arm chair loan and even gave me a table, 4 chairs and a cabinet.

New resident · 2026★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.84hrs
OK
Registered nurses for medical care
Total Nursing
3.83hrs
93%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
15.4%
TX
9.4%
Denton
5.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Denton
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.4%
TX
14.2%
Denton
15.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
15.3%
TX
14.9%
Denton
16.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
5.3%
TX
3.2%
Denton
2.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
TX
96.9%
Denton
92.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.0%
Better than Avg
Here
88.0%
US
79.7%
TX
88.0%
Denton
87.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.6%
Better than Avg
Here
89.6%
US
81.8%
TX
89.2%
Denton
83.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
TX
1.5%
Denton
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (9.1)
11 complaint-triggered
$83,355 in fines

Families have filed multiple complaints resulting in 11 deficiencies, including a recent serious abuse protection violation in November 2025. The facility shows recurring problems with resident assessment and care planning, medication management, and food safety across multiple surveys from 2023-2025. While all deficiencies were reportedly corrected, the pattern of repeated issues in core care areas and ongoing complaints suggests persistent quality concerns families should investigate thoroughly.

Nov 18, 2025Complaint
3
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 19, 2025Routine
11
0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 22, 2024Routine
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 22, 2024Complaint
8
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 20, 2023Routine
9
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0917Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

Federal Penalties

Fine

Sep 19, 2025

$54,181

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dv Ops Denton LLC

Organization Type

for profit

Management Company

NA

Administrator

BRENDA J JONES

Chain Affiliation

Chain Name

Purehealth

Chain Size

8 facilities nationwide

Chain avg rating: 3.0/5 · Rank 5 of 6

Ownership & Management

Owners

Dv Ops Denton LLC

Owner · Organization

100%

Kccj1 Holdings LLC

Owner (parent company) · Organization

Lbei Holdings LLC

Owner (parent company) · Organization

Overhead Ops Investments III LLC

Owner (parent company) · Organization

Bell, Kevin

Owner (parent company)

Campion, Robert

Owner (parent company)

Key personnel

Narreddy, NeelimaOfficer / DirectorManagement Mcoa LLCManagerJones, BrendaManagerNarreddy, NeelimaManagerLegends Pharmacy III Services LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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