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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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Public Google reviewers rate Brookdale Denton North highly. Reviewers highlight: compassionate and attentive caregiving staff, effective support for dementia and memory care needs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find comfort in the highly praised, compassionate caregiving staff and the facility's ability to adapt to residents with dementia or Lewy Body disease. However, there are serious reports of cleanliness issues, lost personal property, and a lack of responsiveness to management regarding maintenance and safety concerns.
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Distribution · 19 analyzed
The owner uses highly templated, boilerplate language that avoids addressing specific complaints like cleanliness, staffing, or facility maintenance. Most responses rely on redirecting the reviewer to a corporate contact number or a specific director.
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Key Review Excerpts
“The staff have been good about taking her specific issues into account and working to help her be her best self.”
“While Lewy Body took over her mind and body, they adapted to allow her to be independent for as long as possible.”
“Pills were found on the residents floor. Shower, carpet and kitchen area was filthy.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Denton North has had previous inspections citing various issues, including food handling procedures and several life safety code violations related to fire safety and building maintenance. However, the facility has no current enforcement actions on record, and previous violations were noted as corrected.
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Life Safety Code (13 violations)
The facility failed to ensure that portable extinguishers were installed or mounted as required.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the alarm would automatically notify the fire department.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building was kept in good repair.
Febcalt Holdings, INC
for profit
KATHY HAMILTON
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Google Reviews
17 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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