Brookdale Denton North
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility excels in providing compassionate, specialized care for residents with dementia and Lewy Body disease. However, families should be vigilant regarding cleanliness and the management of personal belongings, as recent reviews indicate significant lapses in hygiene and property oversight.
Google Reviews
Google Reviews
16 reviews on Google“Families may find comfort in the highly praised, compassionate caregiving staff and the facility's ability to adapt to residents with dementia or Lewy Body disease. However, there are serious reports of cleanliness issues, lost personal property, and a lack of responsiveness to management regarding maintenance and safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Effective support for dementia and memory care needs
- Welcoming and friendly atmosphere for residents
- Strong sense of community and resident inclusion
Concerns
- Issues with cleanliness and hygiene (mentioned by 2 reviewers)
- Inconsistency in management responsiveness to resident needs (mentioned by 2 reviewers)
- Poor food quality or service delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
The owner uses highly templated, boilerplate language that avoids addressing specific complaints like cleanliness, staffing, or facility maintenance. Most responses rely on redirecting the reviewer to a corporate contact number or a specific director.
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and attentive the caregiving staff is here; how do you foster that sense of community among the residents?
- 2What specific routines or specialized activities do you have in place to support residents with memory care or dementia needs?
- 3Could you tell us a bit about your daily dining experience, including how much input residents have on the menus and how you ensure meal service is consistent?
- 4What are your current protocols for maintaining the cleanliness and hygiene of the resident rooms and common areas?
- 5How does the management team stay in touch with families, and what is the best way for us to reach someone if we have an urgent question or concern?
- 6In the event of a medical emergency during the night, what is the immediate process for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff have been good about taking her specific issues into account and working to help her be her best self.”
“While Lewy Body took over her mind and body, they adapted to allow her to be independent for as long as possible.”
“Pills were found on the residents floor. Shower, carpet and kitchen area was filthy.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Denton North has had previous inspections citing various issues, including food handling procedures and several life safety code violations related to fire safety and building maintenance. However, the facility has no current enforcement actions on record, and previous violations were noted as corrected.
Sep 9, 2022Routine
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Aug 26, 2019Routine13Report
Life Safety Code (13 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the alarm would automatically notify the fire department.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure that portable extinguishers were installed or mounted as required.
Ownership & Operations
Who Operates This Facility
Febcalt Holdings, INC
for profit
KATHY HAMILTON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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