Delta View Post Acute
Strong Medicare quality ratings; families often praise compassionate and attentive cnas. Still worth an in-person visit.
based on 191 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation due to its highly skilled therapy team and standout CNAs like Satnam Kaur. However, families should closely monitor medication administration and hygiene care, as some reviewers have noted critical lapses in these areas.
Google Reviews
Google Reviews
191 reviews on Google“Families can expect exceptional, compassionate care from specific standout CNAs and therapists, particularly Satnam Kaur and the physical therapy team, who are frequently praised for treating residents like family. However, significant concerns exist regarding inconsistent medication availability, occasional neglect in hygiene, and issues with facility temperature and noise levels during the night.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive CNAs
- Excellent physical and occupational therapy
- Clean and recently remodeled facility
- Warm and welcoming atmosphere
Concerns
- Medication availability and management issues (mentioned by 2 reviewers)
- Inconsistent hygiene and incontinence care (mentioned by 2 reviewers)
- Poor food quality and dietary errors (mentioned by 3 reviewers)
- Night shift noise and lack of respect for rest (mentioned by 2 reviewers)
- Facility temperature/AC issues during heatwaves (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 190 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently acknowledge specific staff members mentioned by name. For negative reviews, the owner shifts to a professional, solution-oriented tone by providing direct contact information for management.
Questions for Your Tour
- 1It is wonderful to see how beautifully the facility has been remodeled; how do you ensure the temperature and air conditioning remain comfortable for residents during the summer months?
- 2We have heard such lovely things about the compassion of your CNAs; how do you support them in maintaining consistent hygiene and personal care routines for every resident?
- 3Since we want to ensure everything is handled precisely, could you walk us through your specific process for medication management and how you track administration?
- 4With the high quality of your physical and occupational therapy programs, how do you integrate these sessions into a resident's daily activity schedule?
- 5How does the facility manage noise levels and lighting during the night shift to ensure residents get uninterrupted rest?
- 6Could you describe your protocol for handling medical emergencies or changes in health status during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff consistently demonstrated professionalism, kindness, and encouragement, creating a supportive and compassionate environment throughout her recovery.”
“The facility itself was nothing to take note of as it had several 2 person bedrooms and several 3 person bedrooms. As with any Rehab facility, they had all of the equipment needed to assist in one’s rehab, plus extra requests from me.”
“I am CURRENTLY a patient here for Rehab after a fall resulting in fractured ribs & vertebrae. The facility is clean!! The Staff is AMAZING! You never get the sense that they’re feeling put out when they answer your call light - for the BAZILLIONTH TIME.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies in care planning and assessments, medication management, and building safety issues that persist across multiple surveys from 2019 to 2025. While all violations have been corrected, the same problems repeatedly surface, including medication error rates exceeding 5%, inadequate resident assessments, and fire safety deficiencies. Families have filed complaints that triggered additional inspections, including issues with abuse reporting procedures and infection control.
Apr 29, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Feb 5, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 9, 2025Complaint3
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Mar 13, 2025Routine14
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 13, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 15, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Delta View Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 77 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
191 reviews from families & visitors
Official Website
Visit deltaviewpa.com
Medicare data downloads
Original nursing home datasets
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