Delta Shores Assisted Livimg
Limited public data on Delta Shores Assisted Livimg. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 14 Google reviews
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What this means for your family
While some families report exceptional end-of-life care and friendly dining staff, recent reviews contain alarming allegations of neglect and poor hygiene. If you consider this facility, you must personally verify the cleanliness of the rooms and the responsiveness of the management team during your visit.
Google Reviews
Google Reviews
14 reviews on Google“Families may find comfort in the friendly dining staff and the facility's ability to combine assisted living with memory care. However, there are serious, highly critical allegations regarding hygiene, pest infestations, and neglectful care that must be investigated. While some long-term reviews praise the compassionate nursing, recent feedback highlights significant concerns regarding management responsiveness and professional conduct.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and polite dining staff
- Combination of assisted living and memory care
- Compassionate care during end-of-life stages
- Accommodating and knowledgeable staff
Concerns
- Allegations of poor hygiene and pest infestation
- Unprofessional or rude management communication (mentioned by 2 reviewers)
- Inconsistent staffing and high turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how polite and friendly the dining staff is; could you tell us a bit about the meal schedule and how residents participate in dining together?
- 2Since you offer both assisted living and memory care, how do you ensure that residents' needs are met as their care requirements evolve over time?
- 3What specific protocols do you have in place for maintaining deep cleaning schedules and ensuring the living spaces stay pristine and comfortable?
- 4How does the management team stay in touch with families to ensure we are always updated on our loved one's well-being and any changes in their care?
- 5In the event of a medical emergency during the night, what is the immediate process for getting care and notifying the family?
- 6What kind of daily activities or social outings do you organize to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The Delta team is very polite and patient. Whatever you need, they are always ready to help.”
“The staff at Hillcrest went above and beyond to give him the care that he needed--providing him a private room, placing him near the nurse's station, checking on him frequently, communicating frequently with our family, and, at times, just spending time with him.”
“The rooms are filthy and infested with cockroaches. I’ve personally seen residents walking around in dirty diapers with none attending to them for hours.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 30, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 18, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 3, 2026OtherClean
The unannounced case management visit on 03/03/2026 found no deficiencies cited. The analyst observed temporary laundry tower machines in the front desk area and requested proof of their removal by 03/09/2026.
Feb 25, 2026InspectionClean
The facility underwent an unannounced annual required inspection on February 25, 2026. The inspector noted several positive observations, including proper screening procedures, sufficient supplies, and operational safety equipment. No deficiencies were cited during the visit.
Feb 18, 2026ComplaintClean
The investigation report details findings related to multiple allegations, but only one deficiency was formally cited. The primary deficiency concerns the failure to maintain timely basic laundry services, citing insufficient equipment and staffing levels. The facility was given a Plan of Correction due by 03/06/2026 to remedy these issues.
Feb 18, 2026ComplaintClean
The investigation report details findings related to multiple allegations, but only one deficiency was formally cited. The primary deficiency concerns the failure to maintain timely basic laundry services, citing insufficient equipment and staffing levels. The facility was given a Plan of Correction due by 03/06/2026 to remedy these issues.
Feb 18, 2026ComplaintClean
The investigation report details findings related to multiple allegations, but only one deficiency was formally cited. The primary deficiency concerns the failure to maintain timely basic laundry services, citing insufficient equipment and staffing levels. The facility was given a Plan of Correction due by 03/06/2026 to remedy these issues.
Ownership & Operations
Who Operates This Facility
Sst Senior Care, LLC; Lake Shasta LLC
DAVID CLAWSON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit deltashoresal.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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