Delta Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 6)
Below average in MS · Below recommended RN staffing · No penalties on record
What this means for your family
Delta Rehabilitation is highly regarded for its compassionate staff and effective physical therapy programs, making it a strong candidate for rehabilitation. However, because some families have noted that the facility is older and phone communication can occasionally be difficult, we recommend touring the facility in person and asking about their specific protocols for family updates.
Google Reviews
Google Reviews
50 reviews analyzed“Delta Rehabilitation and Healthcare Center receives high praise for its compassionate, dedicated staff who treat residents like family. While families consistently commend the quality of care and communication, some visitors note that the facility building is older and in need of modernization regarding equipment and room size.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong physical therapy department
- Responsive and professional communication
- Active engagement and resident activities
Concerns
- Outdated facility, small rooms, and old equipment (mentioned by 2 reviewers)
- Difficulty reaching staff via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has been serving residents for some time, what plans or updates are currently in place to modernize the rooms and equipment?
- 2I noticed the physical therapy department is highly regarded; how do you integrate those therapy sessions into the daily activity schedule for residents?
- 3Since dining experiences can vary, could you walk me through how you gather resident feedback to improve the meal service and menu variety?
- 4What is the best way for family members to reach the nursing team directly if we have questions, especially during busy shifts?
- 5With a 3-star staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day and night?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff and crew are very professional at what they do. I have nothing but good things to say about them all! If any issues arise, they are quick to address or correct the problems.”
“The director of nursing has been excellent since my mom has been there. She has had no bedsores and I can call anytime 24/7 to have access to her.”
“Facility is Very old , old beds, old equipment, very small rooms. My mother was there less than 4 hours. Would not leave her. Disgusting!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on antipsychotic medication
Residents who lost too much weight
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of deficiencies with families filing complaints about medication errors and communication failures. The most recurring issues involve care planning and assessment, medication management, and resident rights including safe living conditions. While most deficiencies appear to be corrected, recent 2025 surveys show ongoing problems with care planning, medication labeling, and basic resident assessments, suggesting some core care issues may persist despite correction efforts.
Jul 31, 2025Routine8
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Feb 12, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 16, 2023Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 13, 2023Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 28, 2022Routine2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ownership & Operations
Who Operates This Facility
Delta Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.3/5 · Rank 21 of 51
Ownership & Management
Owners
Nexion Health of Ohi INC
Owner · Organization
Nexion Health Leasing, INC.
Owner (parent company) · Organization
Bolt, Bretton
Owner (parent company)
Kirley, Francis
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.