Delhi Post-Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (65%)
- High RN turnover (56%)
Bottom 25% in OH · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While some residents report positive experiences with the therapy team, the recurring reports of pest issues and neglect are critical red flags. If you are considering this facility, perform an unannounced visit to check the cleanliness of the rooms and ask management directly about their specific protocols for addressing patient call lights and family communication.
Google Reviews
Google Reviews
59 reviews on Google“Delhi Post-Acute receives highly polarized feedback, with some residents and families praising the friendly staff and clean environment, while others report severe neglect and unsanitary conditions. Critical concerns frequently cited include pest infestations, inconsistent staffing levels, and poor communication from management. Families considering this facility should be aware of the stark contrast between positive experiences and reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Effective rehabilitation therapy team
- Clean and well-maintained common areas
- Scenic, park-like outdoor grounds
Concerns
- Presence of bugs/roaches and general lack of cleanliness (mentioned by 5 reviewers)
- Poor communication and lack of follow-up from management (mentioned by 4 reviewers)
- Understaffing leading to neglected patient needs (mentioned by 5 reviewers)
- Poor quality or inappropriate food service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive timely assistance with daily needs like hygiene and mobility?
- 2I noticed some concerns regarding facility maintenance; what is your current protocol for pest control and ensuring common areas remain consistently clean?
- 3Communication is very important to our family; what is the standard process for keeping families updated on changes in a resident's health or care plan?
- 4The outdoor grounds look beautiful; what kind of daily activities or social programs are available to help residents enjoy that space?
- 5How does your nursing team coordinate with the rehabilitation department to ensure medication management is handled safely and accurately?
- 6We understand that nutrition is vital to recovery; can you walk us through how you handle dietary preferences and ensure the quality of meals served?
Personalized based on this facility's data
Key Review Excerpts
“The bugs in this place are everywhere, the nurses on the 5th floor don’t care about anything, turn call lights off and tells their patients they will help them when “they get time””
“I enjoy being here I get the care I need they therapy department is excellent and the nurses take such good care of me I would recommend this place to anyone who needs nursing care”
“I must find a new facility for my mother because this is not accept”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Delhi Post-Acute has faced recurring issues across multiple surveys, particularly with fire safety systems and medication management, though families have also filed complaints about respiratory care and pharmacy services. The facility shows a pattern of deficiencies in fire alarm systems, sprinkler maintenance, and pharmaceutical services that have persisted across surveys from 2019 to 2024. While all identified deficiencies show correction dates, the recurring nature of similar problems, especially safety-related issues, suggests ongoing operational challenges.
Feb 19, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 10, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 7, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 23, 2024Routine15
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 20, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Delhi Post-Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 184 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit delhipa.com
Medicare data downloads
Original nursing home datasets
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Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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